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          Find a Location

          SpectrumVOIP has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • SpectrumVOIP

              7600 Windrose Ave STE 350 Plano, TX 75024-0167

              BBB Accredited Business

            • SpectrumVOIP

              PO Box 250588 Plano, TX 75025-0588

              BBB Accredited Business

            • Spectrum

              4450 California Ave Ste A Bakersfield, CA 93309

            • SpectrumVOIP

              2900 Gateway Dr Irving, TX 75063-2677

              BBB Accredited Business

            Business ProfileSpectrumVOIP

            Telecommunications
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            This profile is for SprectrumVOIP, which provides PBX and voice-over-IP services to small to mid-sized businesses.

            This profile is NOT for Charter Spectrum. If you are looking to file a complaint against Charter Spectrum, you will need to visit this profile:

            https://www.bbb.org/us/ct/stamford/profile/cable-tv/charter-spectrum-0111-110075917
            See all additional business information

            Contact Information

            7600 Windrose Ave STE 350

            Plano, TX 75024-0167

            Get Directions
            Visit Website
            (972) 312-0388

            Want a quote from this business?

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            Customer Reviews

            1.56/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/9/2009

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            We host PBX and voice-over-IP services to small to mid-sized businesses.

            Business Details

            This is a multi-location business.

            Find a Location

            SpectrumVOIP has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • SpectrumVOIP

                7600 Windrose Ave STE 350 Plano, TX 75024-0167

                BBB Accredited Business

              • SpectrumVOIP

                PO Box 250588 Plano, TX 75025-0588

                BBB Accredited Business

              • Spectrum

                4450 California Ave Ste A Bakersfield, CA 93309

              • SpectrumVOIP

                2900 Gateway Dr Irving, TX 75063-2677

                BBB Accredited Business
              Location of This Business
              7600 Windrose Ave STE 350, Plano, TX 75024-0167
              BBB File Opened:
              1/30/2003
              Years in Business:
              27
              Business Started:
              5/1/1997
              Business Started Locally:
              5/1/1997
              Business Incorporated:
              4/6/2009
              Accredited Since:
              11/9/2009
              Type of Entity:
              Corporation
              Alternate Business Name
              • SpectrumVoIP, Inc.
              • Spectrum CTV
              Business Management
              • Mr. Erik Sedgwick, CQCO
              Contact Information

              Principal

              • Mr. David Leidy, President

              Customer Contact

              • Mr. David Leidy, President
              • Mr. Erik Sedgwick, CQCO
              • Ms. Pamela Leidy, Director
              Additional Contact Information

              Fax Numbers

              • (972) 692-0459
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/15/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              Very unethical practice. Bait and switch routine. We were contacted by a very nice salesman and we were sold on a VOIP system with phones for around $120 a month. We are a very small business and our current provider at the time was not meeting our needs. I agreed verbally and was never told any details except the phones were included. I got everything installed and switched over and was sent an email to sign electronically, which I did without reading thoroughly. I got my first bill and then another bill from a different company that I did not know anything about. I am now in a 60 month contract with a separate company called Graybar, which apparently does the financing for the rental phones. Phones which I did not need, and I am now paying more than I was told initially. I do not like being tricked into signing contracts, and want to do business with honest companies, not companies like this that rely on trust and then try to hide small print into unsuspecting business contracts.
              Read More
              Read 32 More Complaints

              Customer Reviews

              27 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jade P

              10/09/2024

              My initial sales *** was honest and forthcoming. I was informed of the upcoming ************ on day one. The install was a pretty quick and easy process and we only had about 15 minutes of downtime but was expecting maybe 2- thats ok though. 15 minutes was not bad for about 23 phones and all new devices. **************** was easy to contact, as promised. I will (have) recommended them to several other business owners and our local Chamber of Commerce is also very pleased with their services. Theyve got our companies vote!
              Read 26 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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