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Find a Location

Dell Financial Services has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dell Financial Services

      One Dell Way RR2df-26 Round Rock, TX 78682-0001

    • Dell Financial Services

      5035 S Service Rd Burlington, ON L7R 4C8

    • Dell Financial Services

      PO Box 4125 Carol Stream, IL 60197

    • Dell Financial Services

      PO Box 5292 Carol Stream, IL 60197-5292

    • Dell Financial Services

      1 Dell Way Round Rock, TX 78682-7000

    Business ProfileforDell Financial Services

    Consumer Finance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Prior to purchasing a Dell computer using Dell Financial Services financing options, consumers should note that applying for the Dell Preferred Account does not guarantee their qualification for special promotions or offers. Annual percentage rate, credit limit, and special promotions and offers vary for each customer, depending on their credit history and Dell Financial's underwriting criteria.According to Dell Financial's responses to consumer complaints, the consumer is responsible for reviewing all terms and conditions before agreeing to the sale when applying for an account online. Once they accept the terms they have been offered, they are agreeing to the terms and conditions of the sale. The terms and conditions are sent via mail or email for the consumer to review. If consumers choose not to accept these terms and conditions, they must contact Dell Financial within 24 hours of receipt of credit agreement to either cancel the order or arrange for another method of payment. Complete information regarding the terms and conditions can be found at www.dellfinancialservices.com.Consumers should also be sure to pay special attention to promotion expiration dates. According to Dell Financial's contract terms, failure to submit payment prior to the promotion expiration date may result in finance charges. Consumers are responsible for remitting timely payments in order to avoid any late fees.According to the company, Dell Inc and Dell Financial Services are separate corporations. Dell Financial is a financing entity distinct from Dell Inc, and as such is solely and exclusively responsible for financing computer equipment that is manufactured and sold by Dell Inc. Dell Inc is responsible for technical support and warranty assistance, but Dell representatives have no authority to act on behalf of Dell Financial in any capacity.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    76 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Dell Financial Services has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dell Financial Services

        One Dell Way RR2df-26 Round Rock, TX 78682-0001

      • Dell Financial Services

        5035 S Service Rd Burlington, ON L7R 4C8

      • Dell Financial Services

        PO Box 4125 Carol Stream, IL 60197

      • Dell Financial Services

        PO Box 5292 Carol Stream, IL 60197-5292

      • Dell Financial Services

        1 Dell Way Round Rock, TX 78682-7000

      Headquarters
      One Dell Way RR2df-26, Round Rock, TX 78682-0001
      BBB File Opened:
      6/19/1998
      Years in Business:
      27
      Business Started:
      4/19/1997
      Business Started Locally:
      4/19/1997
      Business Incorporated:
      4/19/1997
      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Office of the Customer
      • Shiela Ocampo
      Contact Information

      Principal

      • Shiela Ocampo

      Customer Contact

      • Office of the Customer
      • Shiela Ocampo

      Customer Complaints

      76 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Beatriz C.

      1 star

      07/31/2024

      I purchased a **** laptop a while back with a **** EXTENDED SERVICE CONTRACT CHARGE OF $6 per month. I cancelled that service after the last payment in March since my laptop is long paid off. But Dell Financial Services keeps on charging me anywhere from $6, $5.29..$2.00 that I felt was resolved after cancellation of the service. But now, they are even compounding me with a LATE FEE charged to my **** Credit Card Account, when it should be ZERO Balance. Calling and speaking to different associates did not resolve anything with them. I keep getting the we will investigate , or, its still under dispute investigation. In the meantime they are accumulating charges to me. So, yes, Im giving them a ZERO star review but I cant see it so just 1 star is enough for them. ******************

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