Business ProfileforEasy Expunctions
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 84 NE Loop 410, San Antonio, TX 78216-5802
- BBB File Opened:
- 4/4/2016
- Years in Business:
- 10
- Business Started:
- 1/10/2014
- Business Incorporated:
- 1/10/2014
- Accredited Since:
- 4/6/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- E-Legal, Inc.
- Business Management
- Mr. Yousef Kassim, CEO
- Mr. Reid Jonkers, General Counsel
- Mr. Nourd Awad, COO
- Contact Information
Principal
- Mr. Yousef Kassim, CEO
- Mr. Nourd Awad, COO
Customer Contact
- Mr. Yousef Kassim, CEO
- Mr. Nourd Awad, COO
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
30 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
William H
1 star09/13/2024
Easy Expunctions Response
09/14/2024
Thank you for your feedback and know that we share your frustration. I am sorry that you are not eligible at this time and hope that we are able to help you in the future. We are only able to help anyone who is eligible under the current law. Our Eligibility Report includes a nationwide background check and confirms and communicates to you whether or not your arrest(s) are eligible. This is a tremendous value because you cannot even get a background check for that amount or get anyone to determine your eligibility for that amount either.
We would love to help you expunge your record in the event that your charge becomes eligible in the future. We will update you for no charge because you are already a customer of the Eligibility Report. That is another benefit of your $10 purchase. Although we would have both loved for you to be eligible now, especially considering it would have been in both of our interests, we insist on providing true and accurate information always. With all respect, you seem to be upset that you are not eligible and that is not something that is in our control. You knowing that your charges are not eligible is valuable too so that you are not ripped off somewhere else with someone who says they can help you but that does not have a money-back guarantee.
We wish there was more we could do to help today and happy to connect you with partner organizations we work with in your area that may be able to help you otherwise reach your goals.
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