Business ProfileforGallos Plumbing Service Company
At-a-glance
Related Categories
Business Details
- Location of This Business
- 11210 West Ave, San Antonio, TX 78213-1339
- BBB File Opened:
- 12/10/2013
- Years in Business:
- 21
- Business Started:
- 3/3/2003
- Business Incorporated:
- 10/8/2003
- Type of Entity:
- Corporation
- Alternate Business Name
- Gallos Plumbing
- Business Management
- Mr. Juan Gallos
- Mr. Juan Sanchez, Owner
- Contact Information
Principal
- Mr. Juan Sanchez, Owner
Customer Contact
- Mr. Juan Sanchez, Owner
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bea S
1 star07/20/2024
Gallos Plumbing Service Company Response
07/22/2024
I apologize for this experience. During identification of a slab leak, we often turn multiple valves off and on to help with isolation of cold or hot water lines. It is possible that our crew neglected to turn the gas back on to the water heater.
However, when we were made aware of the issue, a plumber was dispatched to restore hot water service whatever the cause. For an unknown reason and beyond our control, the return trip was cancelled by the customer.
We always strive to provide complete and professional service. A claim of horrible customer ********************** seems unreasonable when we weren't even given the opportunity to identify and resolve the issue.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.