Business ProfileforHappy Kia

I purchased a 2019 ******* Sonata 4/24 from Happy Kia in Silsbee. Listed online for $13,777 and the final sales price was $19,690.94. I wasn't given a copy of the contract the day I bought the vehicle. Once I got home, I noticed two big spots on the roof where the paint was missing and chipping. Called the dealership and they said they could fix it for $800. A week after I bought the car, all the lights came on. Brought it in and it was missing a lug nut on a tire, had a recall and a sensor was out. I had to do an interview with ********* and they asked about the condition of the car. I told them what was going on, had paint missing, cracked windshield, and was missing a wind shield bracket. She then told me monthly payment and it was a lot higher than we agreed upon. I told her I put $6000 down and why was it so high. She went over everything and I had no idea about the $2000 warranty, $2000 paint protection (called and they refused to take it off) and $499 theft protection. She sent the contract back to the dealership for me to resign. When I went back in and tried to cancel everything, I was told the $2000 paint protection was mandatory, he added the warranty to help me, and the theft protection was mandatory. I was extremely frustrated and ended up signing the contract again. I was told to call ********* and lie to them about the condition of the car when I did the interview. They did fix each issue, but now the car is leaking oil in the muffler. ***** and ***** refuse to answer my calls.