Business ProfileforSpecialty Restoration Of Texas

Absolutely awful experience. Our home received damage due to the tornado that came through ****** in May 2024. *** came to our property to assess 3 main items. 1) Our roof 2) a tree fell into our back porch smashing our porch roof and damages our deck 3) our 3 car carport was brought down by a tree. In terms of the roof they did handle that quickly. Somehow the original estimate did account for any of the ***** or pipe openings on our roof and were were told it would be substantially more. At this point we were ready to move forward after already waiting weeks for an estimate. So we did. When replacing our sunrooms roof they did an awful patch job. It looks like putty in all corners. They then attempted to cover up their mistake and painted our roof! It looks ridiculous and we will need to have it ******** terms of our carport, they sent an electrician out to cut the electrical so they could demo. That cut all of our electric to our two sheds- and they said we would have to pay for that and never told us that was going to happen. They were supposed to replace our carport which was 32x20 roughly before. They put a 24x16 carport that barely fit our two cars. Then attempted to fix and ended up with an asymmetrical nightmare that then they had to dig into our lawn to try and make room for the 3rd bay that they messed up on. We have asphalt now and non matching concrete and on top of all of it they only did 18' so our SUV doesn't fix. It isn't the standard 20' length and when the supervisor came out he said we would have to pay for them to fix. To fix their mistake? They clearly violated their contract in terms of acting in a manner that is good and workmanlike performing to reasonable customary industry practices. We will NOT be making our final payment as they did not complete the work they said they would and ended up taking value from our home not adding any. I would NOT recommend. Everyone makes mistakes, but the lack of accountability is disgusting.