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Find a Location

Form Pools & Spas has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforForm Pools & Spas

    Pool Contractors

    Current Alerts For This Business

    Licensing:
    On 08/30/2023 the Utah DOPL - Professional Licensing revoked the license of Form Pools & Spas. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dopl.utah.gov - 801-530-6628

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Division of Occupational and Professional Licensing V Form Pools & Spas

    BBB reports on known government actions resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On August 30th, 2023 the business entered into an agreement with the Division of Occupational and Professional Licensing. The Assurance settles allegations that the business engaged in unprofessional conduct that affects its license to practice as a contractor. Under terms of the Assurance, the business's license was revoked. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or a finding of violation of the law. For more information go to https://dopl.utah.gov/wp-content/uploads/2023/09/discp_news_2023-09.pdf
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    POOL AND SPA CONSTRUCTION
    3D ARCHITECTURAL DESIGN
    COAST SPAS & SWIM SPAS DEALER
    FURNITURE SPACE LAYOUT AND ACQUISITION
    OUTDOOR KITCHENS
    PERGOLAS
    FIREPITS-FIREPLACES
    WATERFEATURES
    PATIOS AND POOL DECKS
    LIGHTING
    RETAINING WALLS

    Business Details

    Location of This Business
    15856 S Rockwell Park Cv Unit 1, Herriman, UT 84065-1656
    BBB File Opened:
    12/14/2017
    Years in Business:
    22
    Business Started:
    1/9/2002
    Business Incorporated:
    1/9/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Form Pools, LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 AM
    T:
    10:00 AM - 6:00 AM
    W:
    10:00 AM - 6:00 AM
    Th:
    10:00 AM - 6:00 AM
    F:
    10:00 AM - 6:00 AM
    Sa:
    10:00 AM - 5:00 AM
    Su:
    Closed
    Business Management
    • Mr. Chip Galloway, Owner
    Contact Information

    Principal

    • Mr. Chip Galloway, Owner

    Customer Contact

    • Mr. Chip Galloway, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tyler C

    1 star

    08/25/2023

    We contracted with Form Pools and Spas W/ *************** for a complete landscape project bid out at over $450,000. We gave Form $147,000 for the landscape and $25,000 deposit for the Pool February 2022. Form notified us March 2023 that due to high cost increases, they could not finish our project based on the initial bid, but that if we agreed to pay the higher material costs, they could proceed. We agreed to everything, which increased our bids by about $50,000. Three more months of stalling, lies and ************* and early June 2023 they cancelled our project keeping all of the deposit money we had paid, Including an additional $27,000 that we paid for the plaster, but which was never bought or installed on our pool. Form pools stole over $200,000 from our family. They damaged a $120,000 engineered wall and left our home with dug up pits and mounds of rocks and dirt. This is the fourth bankruptcy for Chip the *****. They abandoned over ********************************* *********** away from Chip or ***, they are dishonest to the core. Hopefully, someone reading my review will be spared the same pain we went through.

    Local BBB

    BBB Mountain West

    BBB Reports On

    BBB reports on known marketplace practices.

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