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            Business ProfileEdible Arrangements

            Gift Baskets

            Contact Information

            5211 S State St

            Murray, UT 84107-4828

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            5211 S State St, Murray, UT 84107-4828
            BBB File Opened:
            2/16/2013
            Years in Business:
            18
            Business Started:
            1/19/2006
            Business Started Locally:
            1/19/2006
            Business Management
            • Mr. Gary Waldman, Customer Contact
            Contact Information

            Principal

            • Mr. Gary Waldman, Customer Contact

            Customer Contact

            • Mr. Gary Waldman, Customer Contact
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/08/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On June 10, 2024, my husband purchased chocolate covered strawberries and a flower bouquet from Edible Arrangements for my birthday, to be delivered to our home on June 29, 2024 (Order # *************). The package did not arrive until Monday, July 1, 2024. The fruit had clearly been spoiled for some time and was covered in mold. Additionally, the flowers appeared to be several weeks old and showed signs of a fungal infestation. My husband filed a complaint with the company and requested a refund on July 1, and despite assurances that they would respond to him within 24 hours, he has not not received any form of communication from the company. I also filed a complaint with the company (and requested a refund) on July 3, and have yet to receive a response. I immediately took pictures of the products upon receipt and I offered to provide those pictures to the company prior to filing this complaint with the BBB. Additionally, the company charged my husband sales tax despite the fact that we live in Oregon.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Alexandria V

            02/22/2023

            I placed an order well in advance of Valentines Day this year. On the actual day, It was delivered to me by a neighbor who lived in a different building (so it was originally delivered to the wrong address). The order quality was horrible when I received it - the fruits were falling off, it clearly was left out of the cold/fridge for a while, and the presentation was overall horrible. The fruits also were not fresh. I am really disappointed in the whole experience, especially given the price point. I called the store and they said someone would come by to deliver another order again but no one ever came. And then I emailed the addresses provided in the reviews below to follow up and never got a response.I also reviewed the ****** Reviews for the store that it was coming (************************************************************* *****) and see that quality and delivery is a recurring issue at this store. I shouldve never placed an order and if youre thinking about doing it, be warned. If you get a terrible product, be prepared to just lose money. Dont know why or how this store is still up and running.

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            BBB Mountain West

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