Business Profilefor4Runner Lifestyle
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1467 W 105 N, Orem, UT 84057-5112
- BBB File Opened:
- 1/5/2023
- Years in Business:
- 3
- Business Started:
- 7/13/2021
- Related Businesses
- Business Management
- Mr. Connor Rawle, Manager
- Mr. Carson Rawle, Founder
- Contact Information
Principal
- Mr. Connor Rawle, Manager
Customer Contact
- Mr. Carson Rawle, Founder
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
13 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/20/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
On August 19, 2022, I purchased Carbon Fiber Mirror Caps from 4Runner Lifestyle for $169.99. These were advertised as genuine carbon fiber, and top quality products, unlike similar looking products which are made of plastic, but are much cheaper (around $50.00). A few weeks ago, I noticed y mirror caps started to peel off. At first, I thought I was goo or tree sap, I tried to clean it, only to make it worse (see attached pictures). I went to the 4Runner Lifestyle website and I learned a couple of things: 1) The website vouches for the quality of the product, and claims that if anything happens, they will have them replaced (see attached screen capture). 2) This seems to be a fairly common problem, because several customers have reported the same issue, and have uploaded pictures who look even worse than my mirror caps. I contacted 4Runner Lifestyle on July 1, 8, and 16, about this issue and have received no response. I have a long history of purchasing products from them. Going for weeks without answering an email is a very poor practice and I am disappointed. I have seen comments on Reddit about this company behaving this way. I am reaching out to BBB to see if I can get any help. Thank you.
Customer Reviews
43 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ben A
5 stars11/26/2024
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