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          Find a Location

          American Collections Enterprise, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAmerican Collections Enterprise, Inc.

            Collections Agencies
            Multi Location Business

            Contact Information

            205 S Whiting St Ste 500

            Alexandria, VA 22304-3632

            Get Directions
            Visit Website
            Email this Business
            (703) 719-9403

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            American Collections Enterprise, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              205 S Whiting St Ste 500, Alexandria, VA 22304-3632
              Email this Business
              BBB File Opened:
              8/18/1998
              Years in Business:
              31
              Business Started:
              3/1/1993
              Business Started Locally:
              3/1/1993
              Business Incorporated:
              4/1/1993
              Type of Entity:
              Corporation
              Alternate Business Name
              • AM Collect
              • American Collections Enterprise Inc.
              • American Collections Enterprise, Inc.
              Business Management
              • Mr. W. Patrick McNemar, CPA, President/CEO
              • Ms. Angela Hartman, Manager of Quality Assurance
              Contact Information

              Principal

              • Mr. W. Patrick McNemar, CPA, President/CEO

              Customer Contact

              • Mr. W. Patrick McNemar, CPA, President/CEO
              • Ms. Angela Hartman, Manager of Quality Assurance
              Additional Contact Information

              Fax Numbers

              • (703) 719-9587
                Primary Fax

              Phone Numbers

              Email Addresses

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              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/18/2023

              Complaint Type:
              Order Issues
              Status:
              Answered
              I am not liable for this debt with American collections . I don’t have a contract with this collection Agency. They didn’t provide with contact as requested.
              Read More
              Read 14 More Complaints

              Customer Reviews

              6 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Kianna R

              10/02/2024

              I had an extremely unpleasant experience with this company, particularly with their supervisor. She was rude, unprofessional, and outright disrespectful. When I tried to discuss payment options, instead of helping, she screamed at me and refused to have a calm, adult conversation. She hung up on me when I asked for the companys address and told me to look it up myself. This is not how customers should be treated, especially when theyre trying to resolve a financial matter. No one deserves to be treated this way, and based on my experience, I wouldnt recommend paying them a single dollar until they learn how to speak to people with respect.This company doesnt even deserve a one-star rating. The way they conduct business is unacceptable, and they should be shut down for how they handle their business. Ms. ******* needs to be fired .all recordings of her interactions need to be reviewed ---
              Read 5 More Customer Reviews

              Local BBB

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