Business ProfileforBestBuy29.com

Hi , This is to report the pain the customer is suffering on the basis of pathetic service provided by best buy l. This has to go the highest level of escalation in your firm to realise what's going on downstream. The order has been placed on 3rd Aug and promised to be delivered on 4th Aug. Since 4th Aug I have been spending hours and hours to understand the status of the order which only states order is placed and loaded on the truck for delivery. This loading starts from 3rs Aug and continues till 7th Aug , don't know if the order is coming from 1 mile or from a different country. As stated this is the worst service from best buy and this certainly calls to update the people on the street to understand your level of service.this has really taken far too many hours from my end not only to receive but also to cancel the order finally. Every day since 4th Aug to your service center waiting for so many hours to get in touch with someone , this was a mental headache to get through with your guys at customer service. This calls for not only refund but also compensation from best buy for such pathetic service. Appreciate if this pain is being heard at a senior management level and someone wl lean down to understand this has been the worst of all