Business ProfileforGreater Washington Endodontics

I was referred to Dr ********************** by my dentist to complete a root canal.I scheduled an appointment at the Fairfax location and they verified insurance covered.The assistant promised me that she would call me back regarding a quote. She never did. I called back the day before the appointment and she said it was "not possible" to garner a quote. I told her i didn't want to get stuck "spending $1000 dollars on root canal". The assistant laughed it off promising it wouldn't cost nearly that much regardless of how much work was required. I showed up for the appointment and brought up the same concern. She mentioned that they would not know my total costs until well after the procedure and they worked with the insurance company. She reiterated that a quote was not possible. The procedure itself went well. It was determined that two root canals needed to be done. This office demanded over $1800 be paid on the spot before I left the office. Some major issues with this: 1) Assistant assured me the price would be nowhere near this. She promised it would be nowhere near $1000 but it turned out to be almost that exact amount per root canal. I was also assured that they couldn't possibly come up with a cost that day but a bill was provided instantly after procedure. 2)On the follow up I brought my concern up with the Doctor. He attempted to remind me that "my assistant quoted you". I mentioned that was a complete lie and I never got a quote despite asking for one multiple times. He shrugged it off and said "our prices are our prices". I once again mentioned that I was never told prices and instead of addressing it, he walked away. 3)They made me feel like a hostage and would not let me leave before paying on the spot. Even though my credit card was on file they would not let me make payments over time. I've never experienced this at a Dr's Office. After reading other reviews for Dr  ********************** I realize many others have been scammed in a similar way.