Business ProfileforDedicated Van Lines Inc

I could only give this moving company, actually a broker, they are NOT the moving company and they do not tell you that until you have a problem after the move!In my case, I booked with Dedicated for a move from upstate NYS to ************ giving Dedicated a deposit of $798. The actual movers that dedicated contracted with were very good. However, Dedicated quoted a price for the move, that did have to get increased because I had more boxes than I initially thought I would have. No problem with this, I totally understand. However, during the phone conversation with ****, he explained my price would be increased because of the extra boxes and I therefore needed to make an additional deposit. I didn't even have a problem with this, it certainly seemed fair. So I agreed to an additional deposit of $1,000 which brought my deposit up to $1,798.However, AFTER the move I discovered that my card was charged an additional $1,100 in addition to the $1,000 extra deposit. When I called Dedicated to find out why I was charged this extra $1,100 ******** stated that it was the "pick up" charge. I re-read the contract that **** had sent me by email when I scheduled my move and there was nothing that indicated I would be paying Dedicated a "pick up" charge. I called them and again spoke with ********. This time he was far less professional and then refused to answer any more questions about the extra $1,100.I waited 24 hours after leaving a message for ****, no response. I wrote two emails to ****, no response. There is absolutely nothing in the contract they provided me or in their emails indicating I would be have to pay a "pick up" charge.I DO NOT recommend using this company unless you want to be fleeced for more money than what they said you would be paying. My move occurred on Oct 28th and now on Nov 14th I have received no response to my calls and emails. Do yourself a favor, don't use this company.****** *.