Business ProfileforDollar Tree, Inc.

I like going into Dollar tree despite the fact that it is usually a mess, but of course the prices are great for certain things. However I will never ever order from them again, and I will tell everyone I can not to do so. I purchased a liquid dish detergent I like but it is usually out of stock in my local store. I placed the order. For one thing it took 3 weeks to get it. When I did get it I was in shock. The spray bottle items came inside a plastic bag inside a box. The bag contained 10, not the dozen I paid for. There was soap everywhere because every single top was not closed properly. They were simply thrown in the bag every which way. They were not even placed evenly and wrapped where they couldn't move around. When I called customer service that began a weeks worth of the third degree. This is all over **** They did every single thing in their power to dissuade me and hope I would just say forget it and hang up, but I refuse to do that. I kept telling them this was absurd to expect a customer to be okay with this and I want my money back. Eventually after I threatened to go on social media, better Business bureau, and every other place I can think of to tell them of this story, I got a call back from the customer service rep who said they have decided to return my money. Can you imagine? Putting someone through this when it was such a horrible delivery from start to finish, and a horrible customer service experience. I cannot believe what they put me through. They wanted pictures! Which I did send them but I said to them, so you want pictures of 10 empty bottles? Because that's what's here. The bottles were not damaged they just were all loose to the point where two were completely empty. If I could give a minus star I would. Awful experience. And they don't care about their customers. Even their employees complain and their stores are a messbaand dirty. They should be ashamed to treat a customer this way.