Business ProfileforUSA Guided Tours DC

This tour is NOT the better value/option The Tour Owner ********************* is also quite the rude jerk he got paid for our reservation that we did NOT attend. We attempted to cancel/change/price match the tour we booked.I booked a reservation with Guided Tours of DC for a tour at ****************** not noticing that Arlingtontours.com provided the EXACT tour for ***** ************** included for x2 people). I paid ***** to book with TripAdvisor for a tour for the date 6/21/2024. I contacted TripAdvisor (Viator) the day prior to the trip at 6:44PM on 6/20/2024 (TWO times via phone call). I also sent emails to Viator as the "customer service" told me to do because this was the only way to request "price match". I received a email they can not price match UNLESS you contact them 24 hours prior to reservation or change dates 24 hours prior to a reservation. My reservation was booked/confirmed at 8:57AM on 6/20/2024.I received a rude response from the tour operator "Unscripted Tours". Stating we had others waiting for us. We did not attend the tour because it was a hassle to even attempt getting a price match or even trying to cancel or change tour dates so we could cancel the tour all together and book with a more professional/reasonable company who does not rip people off and the bash them for leaving a review.The cancelation policy **** - states that you need to contact AT LEAST 24 hours in advance which i did do. I hope this review can prevent anyone else from being ripped off and then bashed for giving a honest and good faith review for a company that did not deserve or EARN pay. No tour was provided to us.