Business ProfileforMadison Taylor Indoor Environmental

Madison Taylor, a mold remediator failed their scope of work creating property damage they refused to fix. Attached is an independent industrial health report showing details failure points in their remediation and a receipt for additional damage. We have repeatedly asked the owner **** ******************** for evidence of the work performed - it has not been provided. Evidence is required as it was necessary to get insurance clearance. Madison Taylor improperly self certified their work, the same day, providing a letter, but no air or surface samples of work. Its impossible to prove this clearance since it's an industry ( IICRC-520) standard that you cannot test at least ********************************************* a house, you also don't self certify. You are required to leave containment up - none of that was in evidence. During the course of their work, Madison Taylor broke the plumbing system that feeds our water heater. They left a leak in place, they remedied by putting a bucket over a leak. The bucket overflowed causing a catastrophic leak that corrupted and ruined a perfectly working water heater. **** ********************, of Madison Taylor told us to get the leak fixed and that he would pay for it. He has since denied this claim and now says he will only contribute $500 to the leak his team caused that destroyed our property. We brought in an expert to fix the damage at his advice, and his bill was $2020, since the leak corrupted plumbing, water and the heater itself. Mr ******************** accused my wife and I, our insurance companies industrial health scientists ( who agreed when conducting the inspection the water heater needed to be replaced), the master plumber, all of being scam artists, and also calling us stupid for fixing a leak he caused - under those unfortunate circumstances trust is broken and we do not want him to come back. We are filing this claim for a refund at a minimum of the difference in the damage of $1520 back to us as home-owners.