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          The New Banister Chrysler Dodge Jeep RAM of Hampton has 1 locations, listed below.

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            Business ProfileThe New Banister Chrysler Dodge Jeep RAM of Hampton

            New Car Dealers
            BBB accredited business

            Contact Information

            4116 W Mercury Blvd

            Hampton, VA 23666-3728

            Get Directions
            Visit Website
            (757) 826-1100

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/9/2022

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4116 W Mercury Blvd, Hampton, VA 23666-3728
            BBB File Opened:
            10/5/2020
            Years in Business:
            5
            Business Started:
            8/28/2019
            Business Incorporated:
            8/28/2019
            Accredited Since:
            3/9/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 1/31/2025.

            These agencies may include:

            Motor Vehicle Dealer Board

            2201 W. Broad St., Ste. 104

            Richmond VA 23220

            (804) 367-1100

            https://www.mvdb.virginia.gov/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Phil Urrutia, General Manager
            Contact Information

            Customer Contact

            • Phil Urrutia, General Manager
            Additional Contact Information

            Fax Numbers

            • (757) 825-7201
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Took my dodge Van for brakes. They had recommendations also. They told us there were coupons online we could use. Printed them out. We called back and said it said Williamsburg. They said fine. We asked if we got the recommendations also could we use both coupons. They asked a manager and said if we got recommendations also yes. And the coupons along as it was Mopar it didn't matter the location. Welp got there after to pay and they refused the coupons saying Williamsburg. Click bait. Then was rude when we explained what was said to us prior to agreeing to services. Manager refused to come out. The lady now at Nissan was always pleasant. These nee people here are rude. We bring both vehicles here too often to be refused promises made.
            Read More
            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rebecca H

            10/01/2024

            My jeep needed the axel seals replaced along with other **, I paid $*****k for this. And I’ve had to come back 5 times because the work keeps failing. I want to file a lawsuit against this company. Do it go here

            The New Banister Chrysler Dodge Jeep RAM of Hampton Response

            10/05/2024

            I am sorry for the issue with your Jeep. Please call me so we can address your concerns. 

            757-395-0479

            Phillip *******

            General Manager

            Read 6 More Customer Reviews

            Local BBB

            BBB of Greater Hampton Roads

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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