Business ProfileforVirginia Tire and Auto Service

When you think of mechanics trying to "pull the wool over your eyes", you should think of Virginia Tire and Auto. I brought my vehicle in to have 4 tires put on. Dropped it off at 10:30am per my appointment time. Watched the tech pull it around while I waited for my ride (stalled 4 times, competence isn't really their thing), so they had the car in a service bay by 10:40. Received a VM at 3:03pm telling me there was a problem. They told me my lug nuts were swollen and would require another $350 to remove and replace them (all 20). As "*****" said, it requires a socket that is .5mm as opposed to a whole size. A different size requires a $350 charge. They also tried to sell me brakes despite not being able to remove the tire and claiming they performed a "multi point inspection" again without removing a single tire. I understand that IF they were swollen, new lugs would be required but there is no extra effort in removal. A pack of 20 lugs cost less than $40. I would have accepted $100, as there is no "extraction" required or really anything other than using a 22.5 mm socket rather than a 22mm. So I stopped at ******** on the way home and purchased a pack of 20 lug nuts for $39. To no ones shock, not one nut was swollen. All 20 came off just fine with a standard 22mm socket and battery powered impact wrench. This is the definition of fraud. I will be reporting this to the attorney general as well as leaving reviews anywhere I can. This is at least borderline, if not outright criminal behavior. I have disputed the $200 they charged for the tires, and am getting identical tires elsewhere for over $500 cheaper. Stay away from these criminals if you care about your wallet or your vehicle.