Business ProfileforAll-in-One Auto
Additional business information
All In One Auto has been the subject of a BBB advertising challenge that was brought to their attention by the BBB and references the company’s advertisement claim on how they earned their BBB A+ Rating. In truth, All In One Auto is not BBB Accredited and currently have an A rating.
According to All In One Auto's claim, "Our certified mechanics treat customers with integrity and respect --it's how we earned our A+ Better Business Bureau Rating (something you rarely find in the automotive industry)." BBB identified that All In One Auto's statement does not reflect the actual standards of the BBB Rating System and must be modified or discontinued.
According to the rating system guidelines: "BBB ratings are based on the business's complaint history; number of complaints; business size; type of business; time in business; transparency of business practices; and licensing compliancy. BBB ratings are not a guarantee of a business's reliability or performance. As fair practice, BBB gives ratings to businesses whether or not they are a BBB Accredited Business."
The BBB requested in writing on October 2, 2023 for All In One Auto to modify or discontinue their claim. All In One Auto responded with a promise to discontinue the advertisement claim. As of October 31, 2023, All In One Auto failed to modify their advertisement.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1201 Airline Blvd, Portsmouth, VA 23707-4009
- BBB File Opened:
- 9/1/2016
- Contact Information
Principal
- Mr. George B. Hartsell, III, Owner
Customer Contact
- Mr. George B. Hartsell, III, Owner
- Additional Contact Information
Phone Numbers
- (757) 391-9326Other Phone
- (757) 391-9326
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/30/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Shenikque B
1 star08/10/2024
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