Business ProfileforWeed Man

In 2023, I paid Weed Man in ************, ** to provide several lawn fertilization and weed control services to my yard. ***** services were fine. Early in 2004, they resumed service without first asking. In February 2024, Weed Man provided one application of fertilizer for which I reluctantly paid. I requested a contract by text message. No contract arrived. Then Weed Man applied a pre-emergent in March. I did not pay for this because I did not want to resume any service and specifically did not want pre-emergent chemicals on my lawn. Weed Man insists on sending invoices for $77 for this ************** now $83.87 which includes a late payment fee. I refuse to pay for a service that I did not order. Weed Man was fortunate to receive payment for the ***************** There is no contract of which I am aware nor have been made aware by Weed Man. I have written them to tell them that I did not order the ************* and will not pay the invoice. I have received at least three additional invoices, the most recent threating the use of collection agency (for $84???). Weed Man has lost my business permanently and told them to not enter my property. The irony (and idiocy) is Weed Man has clearly spent more than $84 of their administrative time to try to collect money for something I did not order, not to mention wasting my valuable time. Assuming a customer wants a service and then rendering it without asking, then billing them for it is not "Better Business." I am requesting that the Weed Man manager in at their ************, ** location (or corporate office) cancel the $83.87 charges and apologize. This business method is a presumptive, manipulative, and rude way of treating someone who doesn't want a service.

Hello *****, After reviewing your account, It looks as though when you signed up you did open and review the confirmation email regarding the facts of our program and that we are a continuous service, We will treat the lawn year after year until you cancel. We do not have contracts for our services. Also, we corresponded with you via email and text messages. Once i spoke with you via phone we cancelled your services immediately upon your request. We are asking you to pay for the services completed before the cancel date of 4/10/2024. The late fees are due to the payment being past due for an extended period. If you would like to discuss this further please give the office a call and ask to speak with the supervisor whom canceled your account. Thank you!