Business ProfileforHall Honda

- Dropped my 2006 Honda Pilot off Sunday night June 30, 2004 - Hall Honda contacted me July 1, 2024 about ordering part for driver rear passenger window - I requested two new programmed keys, oil change and brake pedal pad - Hall Honda sent me a printout of the vehicle inspection check list and noted to watch for **** wear in the future everything else was OK - Seeing the check list, I requested a state inspection as well - I was informed the car would be ready Wednesday, July 3,2024 - I call on Wednesday, July 3, 2024 to see if the car was ready (****) said yes; I asked if the state inspection was done...he checked and said no - Hall Honda service dept. was closed July 4, 2024 July 5, 2024 - Hall Honda calls and tell me the car is ready but it failed the state inspection due to the same two tires marked as good a day before, oil leak (I park in a drive way and there is no oil stains) seat belts (WHAT) - When I arrive to pick up my car, there was only one key made not two as requested I sat in the waiting room for over 30 minutes waiting for the new key...it was already done but nobody told me it was ready until I got tired of waiting and asked about the key I never expected to be lied too by professionals so many times in such a short period of time I contacted the General Manager 2 times and left messages (no reply) left a message with (****) for the service manager to call me (no reply) called the corporate office left a message (no reply) I honestly would expect a shady garage to try to rip me off but not a major dealer. The technician needs too explain how two **** go from future attention to failing inspection overnight. I went straight to a repair center and there is nothing wrong with the seat belts. Mr. **** will check the oil leak concern this weekend. Not such shocked by the cost of service but there no excuse for the lies and no return calls. I have bought two cars from Hall Honda but can best believe I will not be going back there. (F-)