Business ProfileforAbrams Realty, Virginia Beach Real Estate and Property Management

After I moved out of a rental property, Abrams withheld part of my security deposit claiming they found a wash rag jammed in the garbage disposal. I spent hundreds of dollars to bring in the cleaning companies that they approved, as per the lease. The rental was left in excellent condition and at the walk-through the Abrams staffer told me everything looked good. So I was shocked when they withheld part of my security deposit. The claim of a wash rag jammed in the disposal is so far-fetched because you'd need to intentionally shove a rag down the drain for this to happen. When I pressed them for evidence, they sent me a photo of a rag sitting in the sink basin and claimed that they were not able to take photos of the jammed wash rag. When I pressed them for a copy of the bill for this "wash rag removal", I was sent a copy of an invoice from **** **** *******" which is not registered with the ***** *********** ********** *n Virginia as either a legal business or with a fictitious name, as required by law. I sent all this information to Liz Abrams hoping their practice of withholding a portion of security deposits for outlandish claims was confined to this one staffer. But I never heard from back from Ms. Abrams.

We have carefully reviewed your comments in relation to our move-out inspection. While it is true that during the initial walkthrough everything appeared to be in order, a more thorough inspection revealed otherwise. After you moved out, we conducted a detailed inspection and testing of all appliances. It was discovered that the garbage disposal was jammed and not functioning. Upon further examination, a rag was found lodged inside. Although we couldn't take a picture of the rag while it was in the disposal, we did photograph it immediately after removal. We provided you with this photograph, along with the invoice for the removal and the move-out inspection. The charges applied were in accordance with your lease agreement. We had no other issues with your tenancy, and this was the only problem noted during your move-out inspection. We wish you all the best in your future endeavors.