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            Business ProfileLumos Networks, Inc.

            Fiber Optics

            Contact Information

            1 Lumos Plz

            Waynesboro, VA 22980-4549

            Visit Website
            (855) 465-8667

            Customer Reviews

            2.13/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is a fiber-based service provider of data, broadband, voice and IP services and high-definition TV services.

            Business Details

            Location of This Business
            1 Lumos Plz, Waynesboro, VA 22980-4549
            BBB File Opened:
            12/12/2012
            Years in Business:
            41
            Business Started:
            9/14/1983
            Business Started Locally:
            1/1/2000
            Business Incorporated:
            9/14/1983
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Lumos Fiber
            • Lumos Telephone of Botetourt LLC
            Business Management
            • Ms. Kim Mace, Quality Solutions Manager
            • Ms. Waynesa Drewry, Administrator
            • Ms. Melissa Peery, Administrator
            • Mr. Tim Pressley, Manager of External Affairs
            Contact Information

            Principal

            • Mr. Tim Pressley, Manager of External Affairs

            Customer Contact

            • Ms. Waynesa Drewry, Administrator
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable
            Read 12 More Complaints

            Customer Reviews

            15 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Essence L

            11/19/2024

            The worst company i have ever worked with. I had 2 business internet accounts with this company and I paid my bill of 400$ for the restaurant which they told me was all i had to pay and they cut off my club internet and now telling me they cut off my restaurant internet just because and now there telling me i have to pay both in order to cut on both which i just paid a week ago. They was rude and i tried to work with them but they really rude
            Read 14 More Customer Reviews

            Local BBB

            BBB Serving Western Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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