We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Olympus Spa Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Olympus Spa Inc

              8615 South Tacoma Way Lakewood, WA 98499-4542

            • Olympus Spa Inc

              3815 196th St SW Lynnwood, WA 98036-5749

            Business ProfileOlympus Spa Inc

            Beauty Salon
            Multi Location Business

            Contact Information

            8615 South Tacoma Way

            Lakewood, WA 98499-4542

            Visit Website
            (253) 588-3355

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Olympus Spa Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Olympus Spa Inc

                8615 South Tacoma Way Lakewood, WA 98499-4542

              • Olympus Spa Inc

                3815 196th St SW Lynnwood, WA 98036-5749

              Location of This Business
              8615 South Tacoma Way, Lakewood, WA 98499-4542
              BBB File Opened:
              11/9/1998
              Years in Business:
              27
              Business Started:
              6/1/1997
              Business Started Locally:
              6/1/1997
              Business Incorporated:
              2/8/1996
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Olympus Spa
              • Mystique Inc
              Business Management
              • Mr. Myong W Lee, CEO
              • Mr. Sun K Lee, President
              Contact Information

              Principal

              • Mr. Myong W Lee, CEO

              Customer Contact

              • Mr. Myong W Lee, CEO
              Additional Contact Information

              Fax Numbers

              • (253) 588-3367
                Primary Fax
              • (425) 697-4020
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/17/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On 9/9/2022, I went to Olympus Spa for a massage. They charged me $139. I went back to get the massage and the masseuse was not doing what I asked her to do. I asked nicely if I could switch with someone else or re schedule. She then told me thank you for asking instead of going through with the entire massage and then making a complaint. She said a lot of people do that to her and said some clients dont like her because she doesnt have strong hands. She took me to the front desk. The ladies refused to let me reschedule with anyone else and said I was in there for 20 mins so they could refund me $69.00. I said no I dont want a refund I just want to reschedule. I paid them $139 not including $20 for a tip for an 80 minute massage. I was in there for maybe 15 minutes and they charged me for more than half of the service. They refused to hear I was unhappy with the service. I was very kind and respectful about it. Ive been there a few times before this and never had a problem. They told me they would ask the owner if they could refund my money and would get back to me and they never did.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Vera C

              01/25/2024

              I've been Olympus Spa's customer since 2006 and it's tough to watch how their services are degrading while the prices increase. My 01/25/2024 visit was a complete disappointment. I arrived at 8:30 AM with my Daily Pass; the receptionist gave me back $5, explaining that the steam room was out of service. I wanted to start my other procedures but couldn't do it due to the cold water in *********. I complained twice about cold water in *********, but the receptionist said that cannot make the temperature higher, because of the cold weather (44F in ********, **). I said that I didn't want to continue and asked for a refund. At 9:30 AM they gave me a new Daily Pass, I returned $5 and said that I'll complain to BBB.Here is the list of poor services:The steam room is out of service.The water temperature in the soaking pools is significantly lower than promised 104F The temperature in the bathing/pool area is lower than 70F The hot water in the shower is for a short time only.

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.