Business ProfileforKate Quinn Organics, Inc.

While scrolling the website I had added a few items to my cart and went to hit continue to checkout to check what my final total would be with tax and shipping, not planning on placing an order as I was only trying to preview where my order total would be. The screen refreshed with Thank you for your order. The site went from continue to checkout to automatically submitting an order for me with zero warning. I have ordered from them in the past, but I have never not been brought to a preview/review screen with multiple hoops to jump through before getting to a Submit Order button. Within seconds of this happening I messaged them on chat on their website. I replied to the confirmation email that was promptly sent to me and I reached out to them on their VIP ******** page. **************** got back to me almost 8 hours later and informed me there was nothing they could do and I had to wait to receive the order then go through their returns process (which by the way I have to pay for a return label, and its store credit, not back to your payment method.) For an error their website caused. This is by far, the worst ****************, and not to mention, theft. Based off posts in other **** Quinn ******** groups, other people have had this exact same issue with no recourse. Only option is to dispute through your credit card company.