Business ProfileforPacific Rim CR LLC

Pacific Rim was referred to us by our plumbers after fixing a waste drain problem under the crawl space in our house. ******* seemed nice and knowledgeable but he sent a Project Manager ***** to coordinate the bid and project. The first red flag should have been him not calling me to schedule a time for the work to be done. After finalizing the bid he said he would call next day to schedule a time. I got a call that day not from ***** but from the workers saying they would arrive in 30 minutes. They came and cleaned the mess in about 90 minutes, there is a 4 hour minimum and a $2000 minimum for Pac Rim so we had asked them to vacuum the dryer lint in the crawlspace and remove and replace any contaminated insulation. That part was not communicated from ***** to the workers and they were trying to leave piles of lint on the pipes the ground. I had to physically come home from work on my lunch hour to sort it as best I could, they had already ripped the insulation off of 2 large sections of duct and informed me that they had an HVAC company that did insulation work but they couldn't put it back and it would be another bid. I had them clean a bit more LINT ONLY out of there then just got them gone. Best part was that ***** called them during the job trying to fix the mistakes a bit after talking to me again and even his workers said he tried to **** them off and said he was busy and in a meeting. tl;dr - ***** was a terrible PM and miss-represented the scope of their work to me and what I wanted to the onsite workers. Will NOT ever use this company again.