Business ProfileforLadoux's

I had a dishwasher that their serviceman came to repair. he said I needed a new dishwasher because it wouldn't drain the water. I have been hand washing my dishes...ugh!! My husband had to repair my kitchen faucet and was under our sink and noticed that the drain line for the dishwasher was kinked shut so he unkinked it and now the dishwasher works. I went to the store to speak to the manager about this situation. She told me she couldn't find any charges to my account for the appointment but it showed they had come to my house. I asked if they did appointments for free and she said that no they didn't but she couldn't find the charge. I would have to show them the receipt or payment but since it was longer than 6 months she would not do any refund. How can a repairman check a dishwasher that doesn't drain and not look at the drain hose?? I told her that I thought her bookkeeping was very poor and she then told me to leave the store and never come back. She stated that I'd never be able to enter the store again. I told her if she would just ask politely for me to leave I would. She wouldn't and said that she was going to call the police unless I left the store. Finally, she said please and I left. I paid for a service call that they told me my dishwasher would be too expensive to fix and I needed a new one. It's working now that the drain hose isn't kinked shut.