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Find a Location

Affordable Dentures & Implants - Silverdale has 1 locations, listed below.

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    Business ProfileforAffordable Dentures & Implants - Silverdale

    Denturist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9990 Mickelberry Rd NW Ste 102, Silverdale, WA 98383-8531
    BBB File Opened:
    10/22/2019
    Years in Business:
    6
    Business Started:
    12/14/2017
    Business Incorporated:
    8/2/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Erin Palmreuter, DDS, P.C.
    Business Management
    • Dr. Erin Palmreuter DDS, President
    Contact Information

    Principal

    • Dr. Erin Palmreuter DDS, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    8 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Davell S

    1 star

    03/31/2024

    As an 81+ patient, I approached this dental clinic (Silverdale WA /Affordable ************************************************ optimistically for the" 100 day 100% satisfaction" provided me with confidence. I did not do a consumer review or check with BBB. I needed to replace my full upper denture and to have a new bridge for my lower jaw. I had implants many years before and did not want any more oral surgery.I received my new top denture and a bridge on 7/12/2023. I called the clinic 2 days later to discuss the level of pain I was having. At that point I was instructed to remove the bridge and when replacing it to put it into warm/hot water to insure the most flexibility. I asked ******* why I was getting this patient education 2 days after the placement. I then returned to the clinic for "adjustments" numerous times- the upper denture seemed lose and it was lined and became more secure. The bridge was also "adjusted" but when placed by the technicians & both of them jamming it into place, my gum started to bleed. The bridge did NOT fit properly and I could not wear it to eat. I still can not use it.I asked how I could go to another clinic in that affiliate & was told to call the corporate head quarters which I did. At first, I was told that "Yes" and then 3 days later got a phone call that I could NOT. The reasoning given was only the dentist could approve that transfer. I had Care Credit financing, called them to dispute the charge of the bridge, hoping to get a partial refund and find another clinic. I was told by ******* that if I returned to their clinic the only service to be provided was removal of all bottom teeth and have a full denture place.I also called the corporate head quarter for this affiliate who knew my request to go to another of their offices. The words as quoted to me "no refund and you are passed the 100 days" I asked for that in writing and was only the dentist can do that. I have made 2 requests for her written decision . To date no response.

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