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          Titus-Will Ford/Toyota has 1 locations, listed below.

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            Business ProfileTitus-Will Ford/Toyota

            New Car Dealers
            BBB accredited business

            Contact Information

            3606 S Sprague Ave

            Tacoma, WA 98409-7444

            Get Directions
            Visit Website
            (253) 475-4151

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            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/1958

            Years in Business: 86

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Titus-Will Ford/Toyota offers the sale of new and used automobiles as well as automobile parts and service.

            Products & Services

            autodealer new cars

            Business Details

            Location of This Business
            3606 S Sprague Ave, Tacoma, WA 98409-7444
            BBB File Opened:
            2/1/1958
            Years in Business:
            86
            Business Started:
            1/1/1938
            Business Incorporated:
            10/1/1965
            Accredited Since:
            2/1/1958
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Titus-will Ford Sales, Inc.
            • Titus-Will Toyota
            Business Management
            • Ms. Jody Fetters, Executive Assistant
            • Mr. James Will, Member Manager
            • S E Anderson, Member
            Contact Information

            Customer Contact

            • Ms. Jody Fetters, Executive Assistant
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/15/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I had a routine oil change and tire rotation at my mechanic and was told that the sensors, radio, heated seats and airbags are not working. I called the car warranty company *************** and they state none of this is covered. I paid for an extended warranty at the time of purchase but it appears like that does not cover anything. This car is also part of the fuel pump recall and no dealership has any details on the parts. For a car of this age and low mileage to have so many mechanical issues is unacceptable. It had a condenser and tire issue at the time of purchase that had to be replaced. 2018 ***** Accord EX-L Miles: ****** VIN: ***************** Current Payment: $609.04 Payoff (***********): $35,044.74 Dealership will not assist and neither will car warranty.
            Read More
            Read 20 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Donja W

            09/25/2024

            I took my car for service because my check engine light was on. They said it was the purge valve and it would cost $600 because it would take 1.5 hours to fix it. I knew it was c*** I brought the part there and did it myself in less than 10 minutes, which included me opening and closing my car hood. I feel like I was being taken advantage of because I am a woman.

            Titus-Will Ford/Toyota Response

            09/27/2024

            Our ************* Manager has left a message for *** ******.  

            The repair quote that we gave included diagnostic, a manufacturer's valve and a 30 minute pressure test to make sure that the concern was resolved.  We have offered to perform the pressure test at no charge to the customer.  We are awaiting a response.

            Thank you,

            Titus-Will Toyota

            Read 1 More Customer Review

            Local BBB

            BBB Great West + Pacific

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