We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          800 Roof Pro

          View full profile

          This is a multi-location business.

          Find a Location

          800 Roof Pro has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • 800 Roof Pro

              697 N Hickory Farm Ln Appleton, WI 54914-3047

            • 800 Roof Pro

              203713 State Highway 49 Wittenberg, WI 54499-6067

            Location of This Business
            697 N Hickory Farm Ln, Appleton, WI 54914-3047
            Email this Business
            BBB File Opened:
            8/19/2021
            Years in Business:
            3
            Business Started:
            2/5/2021
            Business Incorporated:
            2/5/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Nick Davis, Owner
            Contact Information

            Principal

            • Mr. Nick Davis, Owner

            Customer Contact

            • Mr. Nick Davis, Owner
            Additional Contact Information

            Email Addresses

            Serving Area
            • Outagamie County, WI
            Social Media
            Business Categories
            Roofing Contractors

            Alerts

            See What BBB Reports On

            Government Action: BBB reports on known government actions involving business’ marketplace conduct:

            State of Wisconsin vs Troy M. Kugel

            The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

            On March 16, 2022, the following charges were brought against Troy Kugel, owner of American Modern Exteriors, LLC and 800 Roof Pro.

            Bail Jumping-Felony Felony H

            Bail Jumping-Felony Felony H

            Bail Jumping-Misdemeanor Misd A

            Theft-Movable Property<=$2500 Misd A

            A Plea/sentencing hearing has been scheduled for November 26, 2024.

            Government Action: BBB reports on known government actions involving business’ marketplace conduct:

            State of Wisconsin vs. Troy Kugel

            The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

            On September 29, 2023, the following charges were brought against Troy Kugel, owner of American Modern Exteriors, LLC and 800 Roof Pro.

            Theft by Contractor >$10,000-$100,000
            Violate Unfair Trade General Orders
            Misappropriate Buyer Prepayments Under Home Improvement Contract

            A status conference is scheduled for December 4, 2024.

            Government Action: BBB reports on known government actions involving business’ marketplace conduct:

            State of Wisconsin vs. Troy Kugel

            The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

            In three separate filings on July 9, 2021 and July 16, 2021 the following charges were brought against Troy Kugel, owner of American Modern Exteriors, LLC and 800 Roof Pro.

            Theft-Business Setting >$5000-$10,000 Felony H
            Misappropriate Buyer Prepayments Under Home Improvement Contract Misd. U
            Home Improvement Contract Violation Misd. U

            Home Improvement Practices - Lien Waivers Misd. U
            Fail/List Dates/Times on Home Imp. Contr Misd. U
            Home Improvement Practices - Fail to Honor Warranty Misd. U

            Theft-Business Setting >$5000-$10,000 Felony H
            Fail/List Dates/Times on Home Imp. Contr Misd. U
            Home Improvement Contract Violations Misd. U
            Failure to Include Name of Seller in Home Improvement Contract Misd. U             

            https://wcca.wicourts.gov/caseDetail.html?caseNo=2021CF000190&countyNo=34&index=0&mode=details

            https://wcca.wicourts.gov/caseDetail.html?caseNo=2021CM000077&countyNo=34&index=0&mode=details

            https://wcca.wicourts.gov/caseDetail.html?caseNo=2021CF000185&countyNo=34&index=0&mode=details

            A Plea/sentencing hearing has been scheduled for November 26, 2024.

            Government Action: BBB reports on known government actions involving business’ marketplace conduct:

            State of Wisconsin vs. Troy M Kugel
            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            On August 24, 2022, charges were brought against Troy Kugel, owner of American Modern Exteriors, LLC and 800 Roof Pro.  On November 28, 2023, Kugel was found guilty of the following charges after pleaing No Contest.

            Fail to Provide Notice of Lien Waivers - Misd. U

            Theft by Contractor <=$2500 - Misd. A
             

            Contact Information

            697 N Hickory Farm Ln

            Appleton, WI 54914-3047

            Visit Website
            Email this Business
            (800) 766-3776

            Accreditation

            This business is not BBB Accredited

            Years in Business: 3

            BBB Rating

            F

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.