ComplaintsforTM Builders and Services, LLC
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Complaint Details
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Initial Complaint
02/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We put a down payment of $8,300 on 9/3/21 to have a chain link fence and deck put in (total expect cost $16,600. After not hearing from The contractor; *********************** for a couple of months, he finally responded to us that he was having issues getting the deck permit from the city of ******. Every time we checked in with him, he either wouldnt respond or would say he would be out in the next week or so. Then he completely stopped responding. When I finally texted and left him a voice mail that we were filing a complaint with the BBB and were getting a lawyer, he finally responded saying he had a bunch of personal issues and had basically stopped responding to his clients. He sent me text photos showing the City of ****** and that he promised he was coming out to get started on the work. A month later, he still has done nothing. I left him a voicemail and text that we wanted a full refund and if I didnt hear from him by 2/14/22, I was filing a complaint. He never responded and he has done no work what-so-ever at our house.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.