ComplaintsforK&F Auto Sales & Service
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I bought a suv in feb of 2022. With in a few months of buying it. I was already having issues. I would lose power rpms while driving n then it would jump back up to speed. I called them. They firat said its cadilac converter and made me pay 700. While i was still under warranty. Fixed that. Then 3 months later it does it again. Lose ************ while driving.N my engine started knocking. This time they tell me its a timing chain. They fix it n said i shouldnt have problmes. 3 or 4 months later it does it again. They then said oh nothing seems wrong it drives fine. Well now my warrnty isbup. And its doing it again. But worse to where now it loses rpms to where they completly dies while im driving i have to pull over. Car dies. I have to fully shut it off wait a mintute then retart the car. It has happend a handful of times. I do not knw what else i can do i feel like its a lemon
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,Closed
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.