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            Business ProfileEmpire Electrical Service

            Electrician

            Current Alerts For This Business

            Alert:

            On two or more occasions, BBB has reached out to this company to obtain basic information. To date, BBB has not received a response. Empire Electrical Service does not appear to be a registered corporation within the state of Wisconsin. The company lists multiple addresses throughout southeast Wisconsin as "service areas". These are addresses of restaurants, bars, department stores, etc. The company does not appear to be located at any of these addresses. BBB urges consumers to use caution when working with companies who are not transparent about their location or contact information.

            Contact Information

            Greenfield, WI 53220-2854

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Greenfield, WI 53220-2854
            BBB File Opened:
            6/19/2020
            Years in Business:
            6
            Business Started:
            1/1/2018
            Contact Information

            Principal

            • Customer Contact, Customer Contact

            Customer Contact

            • Customer Contact, Customer Contact
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I called to get a quote to have a light replaced in my bathroom. I already had the new light. I was told it would be $179 a little high but ok. I asked for the total again 179 so I paid and sent it up. After it was done I was charged another $140. Thats $324 to replace a light! That I bought! Ive talked to the **************** location who did the work. They said they would escalate it but would not give me a managers name, time frame, nothing. And now that I found this site I see they have done this before. A quote is the total of ALL charges not some of them.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amanda M

            05/10/2023

            This is almost a repeat of everyone elses review. I called and was told about a membership that was $99. This allowed me to not be charged a service fee, 10% all work, and a $50 coupon for the first job. Sounds great, right? The work done was good. Technician was fast and completed the job. This was the only good thing. I have now called the company countless times to get the $50 discount for the first job. Every time I call, I get told a different process and how it should have been done. One time, a gentleman told me that I will get $50 refunded within 3 days and that never happened. I called again today, and now they are telling me that the discount was applied already. When asked to provide an itemized receipt, I was told No immediately. I asked for a manager and was told I would get a call right away. I have yet to receive a call. I have now requested a manager 4 times and no one has ever reached out. This company is fraudulent. The people answering phones are outsourced and not even a part of the company. This is a MESS!!

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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