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Find a Location

Gundersen Health System has 1 locations, listed below.

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    Business ProfileforGundersen Health System

    Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Gundersen Health System is a network of hospitals, medical clinics, dental and eye clinics, behavioral health clinics, nursing homes and more. Consistently named among the top hospitals in the country, Gundersen is also committed to creating healthier communities and to the environment.

    Products & Services

    A physician-led, not-for profit healthcare system located throughout western Wisconsin, northeastern Iowa and southeastern Minnesota

    Business Details

    Location of This Business
    1900 South Ave, La Crosse, WI 54601-5467
    BBB File Opened:
    3/20/1997
    Years in Business:
    124
    Business Started:
    1/1/1900
    Business Started Locally:
    1/1/1900
    Type of Entity:
    Non-profit Organization
    Alternate Business Name
    • Gundersen Digital Communications
    • Gundersen Clinic, Ltd.
    • Gundersen Lutheran, Inc.
    • Gundersen Lutheran Health Plan
    • Gundersen Lutheran Health System
    • Gundersen Lutheran Medical Center
    Business Management
    • Scott Rathgaber, Owner
    Contact Information

    Principal

    • Miss Katie Keefe, Marketing Manager
    • Scott Rathgaber, Owner

    Customer Contact

    • Miss Katie Keefe, Marketing Manager
    • Scott Rathgaber, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica O

    1 star

    09/29/2024

    My daughter has been in the nicu since she was born. In the two mo the we've been there our daughter has recieved poor care and treatment as well as us the parents have also. The nurses make my daughter wait to eat, don't want to get up to do their job, they rather throw her food on a feeding tube and walk away then spend the time bottle feeding her. The nurses there have also made comments that we shouldn't be parents because grabbing lunch makes us not there. We've had nurses not document what's going on and blow it off as us being paranoid. We've had our daughter ripped out of our arms by nurses.the nurses also left her in a pee filled diaper for 6 hours straight...I went to management about 2 nurses that made comments that were u unnecessary and because I did so the hospital social worker told me to get over it and deal with it...I also wanted a 2nd opinion on my daughter and was threatened with child protective services involvement for doing so. I mentioned if id have to sign a ama paper i would to get hwr better care was threatened with child protective services again..I let my daughter stay until they discharged her and yet they still turned me into child services because I wanted better care for my daughter...this place just isn't right for anyone. They say they care no they don't they just want to be like others doing the little to no work and get paid for doing so...it's so very si kening and I'll never go there again let alone rake my **** *** there!!!

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