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Find a Location

WPS Health Solutions has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • WPS Health Solutions

      1717 W Broadway Madison, WI 53708-8190

    • WPS Health Solutions

      1800 Westwood Center Blvd Ste 200 Wausau, WI 54401-2888

    • WPS Health Solutions

      PO Box 8190 Madison, WI 53708-8190

    • WPS Health Solutions

      421 Lawrence Dr Ste 201 De Pere, WI 54115-7306

    • WPS Health Solutions

      2519 N Hillcrest Parkway Ste 200 Eau Claire, WI 54702

    Business ProfileforWPS Health Solutions

    Insurance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    State of Minnesoat Department of Commerce

     The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    Commissioner of Commerce Grace Arnold (Commissioner) has determined as follows: 1. The Commissioner has advised Wisconsin Physicians ,Service Insurance Corporation (Respondent) that she is prepared to commence formal action, pursuant to Minn. Stat. § 45.027 (2022) and other applicable law, based on an allegation that Respondent failed to timely renew its third-party administrator license, in violation of Minn. R. 2767.0600, subp. 1(2023). 2. Respondent acknowledges that it has been advised of the right to_a hearing in this matter, to present argument to the Commissioner; and to appeal from any adverse determination after a hearing. Respondent hereby expressly waives those.rights. Respondent further acknowledges that it has been represented by legal counsel throughout these proceedings or has waived that right. 3. Respondent has agreed to informal disposition of this matter without a hearing as provided under Minn. Stat. § 14.59 (2022) and Minn. R. 1400.5900 (2023). 4. For purposes of Minn. Stat. 4 16D.17 (2022), Respondent expressly waiyes the right to any notice or opportunity for a hearing on any civil penalty impose ) d by the Commissioner. Further, Minh. Stat. § 16D.17 (2022) allows the Commissioner to file and enforce the civil penalty imposed by this Order as a judgment against Respondent in district court without further notice or additional proceedings. 5. The civil penalty and/or any resulting judgment arising from this Order will be nondischargeable in any bankruptcy proceeding. See 11 U.S.C. 523 (a)(7) ("A discharge under section 727, 1141, 1228(a), 1228(b) or 1328(b) of this title does not discharge an individual debtor from any debt... to the extent such debt is for a fine, penalty, or forfeiture payable to and for the benefit of a governmental unit, and is not compensation for actual pecuniary loss, other than a tax penalty..."). 6. The following Order is in the public interest. NOW, THEREFORE, IT IS HEREBY ORDERED, pursuant to Minn. Stat. Ch. 45 (2022), that: A. Respondent shall pay a civil penalty in the amount of $2,000 to the State of Minnesota; B. Respondent shall cease and desist from any future violation of Minn. Admin. R. Ch. 2767 (2023); and C. Respondent shall pay investigative costs in the amount of $45 to the State of Minnesota. This Order shall be effective upon signature by or on behalf of the Commissioner. GRACEARNOLD Commissioner BICQ' ELINE OLSON Assistant Commissioner of Enforcement Minnesota Department of Commerce 85 Seventh Place East, Suite 280 St. Paul, MN 55101 (651)539-1600 Date: 06/28/2024

     

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers surgical, medical, and hospital insurance.

    Products & Services

    A Wisconsin not-for-profit health insurance company

    Business Details

    This is a multi-location business.

    Find a Location

    WPS Health Solutions has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • WPS Health Solutions

        1717 W Broadway Madison, WI 53708-8190

      • WPS Health Solutions

        1800 Westwood Center Blvd Ste 200 Wausau, WI 54401-2888

      • WPS Health Solutions

        PO Box 8190 Madison, WI 53708-8190

      • WPS Health Solutions

        421 Lawrence Dr Ste 201 De Pere, WI 54115-7306

      • WPS Health Solutions

        2519 N Hillcrest Parkway Ste 200 Eau Claire, WI 54702

      Headquarters
      1717 W Broadway, Madison, WI 53708-8190
      BBB File Opened:
      10/19/1998
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Started Locally:
      1/1/1946
      Business Incorporated:
      4/27/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Wisconsin Physicians Service Insurance Corporation
      • WPS
      • WPS Health Insurance
      • Wisconsin Physicians Service
      Business Management
      • Kendra Minor, Claims Manager
      Contact Information

      Customer Contact

      • Kendra Minor, Claims Manager
      Additional Contact Information

      Fax Numbers

      • (608) 977-9885
        Other Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joel B

      1 star

      02/03/2022

      WPS was a former health provider. I had new insurance and should not have been on their books any longer. When I went to my local pharmacy to get a medication, it went through with no problem. Now, I understand that my pharmacy should have put it through my new insurance and they accidentally put it through WPS, so they (pharmacy) do get some of the blame. That being said, the input should have been kicked back as I was no longer under WPS. I had no idea they charged the wrong insurance company. About three months later, I get a threatening letter that if I do not pay back WPS in full for the medication, they will send it to collections. I call the number listed and get a recording that this number does not accept incoming calls. I call the customer service and they tell me they will look into me potentially getting on a payment plan. The woman I spoke to was named Kelly and she said she would contact me on the following Monday with the answers. I wait to hear until Thursday and finally call back. I get a brief answer of them not accepting payments and the full amount is due or it will go to collections. What the ****??? I didn't make the mistake. at least work with me on allowing me to pay it back. Apparently the only health WPS is really interested in is their financial health.


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