Business ProfileforAppliance Service Pros Inc.

DO NOT HIRE THIS COMPANY!! We have a glass cooktop thats inserted in the countertop & one burner stopped working. He pried the cooktop out of the counter using a screwdriver & no padding on the countertop. Youre supposed to push the cooktop out from the bottom. He tips it up on its side & is sliding the edges all over the countertops with still no protection & was banging the cooktop on the ***************** to the left that holds the oven.He tests the burner ************* bad. He says its not made anymore (which is true). He puts the cooktop back into the counter & is sliding the edges all over the countertop & banging it into the wall. The glass cooktop breaks. He says thats never happened to me before. I ask now what? He says maybe insurance? I say NO! Not my insurance! He says no, Ill have to check if ours will cover this. I knew right away his insurance comment was a stall tactic to get out of my house rather than doing the ethical thing & at least offering some money for his carelessness. Then he says I wont charge you for a service call, WOW!!!He said I will get a call the next day. He leaves & then I go look around the area of the cooktop & notice a bunch of scratches all over the countertops & a ***** on the backsplash.And Im still waiting for a callIve called numerous ********** never answers or calls back. And why 7 phone numbers on his website that all get forwarded to cell phone? SCAM!Then I drive to the address listed on the internet, ************************************* a building that appears vacant. I come across a woman cleaning an adjacent ************** tells me it was flooded a long time ago & theres no businesses operating from this address & she never remembers an Appliance repair business there. What, he picked a vacant building as his business address to look legit?I have his license plate on my ********* have him entering & exiting my home on video. The police have been ************** be contacting the BBB