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          Don Miller Dodge Chrysler Jeep Ram has 1 locations, listed below.

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            Business ProfileDon Miller Dodge Chrysler Jeep Ram

            New Car Dealers
            BBB accredited business

            Contact Information

            5802 Odana Rd

            Madison, WI 53719-1212

            Get Directions
            Visit Website
            (608) 270-5000

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 5:00 AM
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/23/2014

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This dealership is a part of Don Miller Auto Group. The company is an authorized dealer of Dodge, Chrysler, Jeep & Ram. Services include the sale of new & pre-owned vehicles, SUV's, trucks, auto parts, and auto repair.

            Business Details

            Location of This Business
            5802 Odana Rd, Madison, WI 53719-1212
            BBB File Opened:
            2/14/1994
            Years in Business:
            47
            Business Started:
            9/21/1977
            Business Started Locally:
            9/21/1977
            Business Incorporated:
            1/27/1987
            Accredited Since:
            1/23/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Odana Dodge, Inc.
            • Don Miller Auto Group
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 5:00 AM
            Su:
            Closed
            Business Management
            • David J. Miller, President
            • Mr. Don Miller, Vice President
            Contact Information

            Principal

            • Mr. Don Miller, Vice President

            Customer Contact

            • David J. Miller, President
            • Mr. Don Miller, Vice President
            Additional Contact Information

            Fax Numbers

            • (608) 270-5035
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/01/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            This is the second time Ive had to file a claim with this company. They improperly fixed something which caused my wheel to fall off and couldve been a deadly crash due to their misdiagnosis and negligence.They said they did a full diagnostic and checked it out and fixed what they had not fixed the second time. Now the engine seems as if its ready to explode and the whole vehicle basically shakes. It is not roadworthy furthermore they have done long-term irrevocable damage to my vehicle. Their disregard for their customer safety is staggering and continues. My family has bought numerous vehicles from this company over two decades. This is unacceptable and I hope theres change not just for me but for future customers.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tevin M

            06/27/2024

            I ordered a part over a month ago and i was sent the wrong part i'm in another state i can't just drive to get my money back i've been reaching out about a return and was told the manger will be in contact with me and no one has reached out its been over two weeks now i still can't drive my car i spent all my money on a part that wasn't the right part they sent me and these guys are not responding to me at all i've been told lies every time i call because no one reaches back out

            Don Miller Dodge Chrysler Jeep Ram Response

            07/01/2024

            We have reached out to the customer and re emailed them the information for the return of the part. We believe that this issue has been resolved. If there are any questions, please contact me at this email.

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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