Business ProfileforWick Buildings, Inc.

We contracted with Wick Buildings through their local representative, Liberty Buildings to build a barn. We initiated the process in November 2019. We paid a deposit more than $9000. The project required a permit from the city, and was contingent upon obtaining a permit. The city would not issue a permit for a barn to be built on the only area of our property that had the space. I stayed in contact with *************** throughout the process and he was well aware of the permit issues and offered a few ideas that werent successful. I notified him that we would not be able to get a permit and we would have to cancel our contract. He stated that would not be a problem and that we would be responsible for the cost of the plans which he estimated to be about $2500. We agreed on that, COVID shutdowns delayed everything, but at some point ************ told me that the company would not be returning any of our deposit, as they ordered materials prior to providing me with plans that were required to apply for a permit. They considered all materials to be custom order and therefore, non refundable. ************ agreed that these items were all general building items, not special order items. ************ told me that they would sell the materials to other projects and then I would be refunded as the items were redirected, which could take a considerable amount of time considering the problems of COVID. ************ stopped responding to me so I sent emails to the company president. I have never been able to get a response from the company. I reached out again to ************ and told him that if I paid for the materials, I would like to receive them and would. He placed some calls to the company and relayed to me that the inventory supervisor, ******, stated that none of my materials could be located, but no refunds would be issued.