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          Find a Location

          Fiserv, Inc. has 26 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fiserv, Inc.

              600 Vel R. Phillips Ave Milwaukee, WI 53203

            • Fiserv

              3000 Riverchase Galleria Hoover, AL 35244-2315

            • Fiserv, Inc.

              19615 Russell Rd Kent, WA 98032-1115

            • Fiserv, Inc.

              455 S Gulph Rd Ste 405 Kng Of Prussa, PA 19406-3114

            • First Financial Management Corporation

              P.O. Box 1010 Oklahoma City, OK 73101

            Business ProfileFiserv, Inc.

            Information Processing
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            600 Vel R. Phillips Ave

            Milwaukee, WI 53203

            Get Directions
            Visit Website
            (262) 879-5000

            Customer Reviews

            1.01/5

            Average of 128 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            401 complaints closed in last 3 years

            168 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Assists people, businesses, and financial institutions to move money through payments, banking, and financial services technology.

            Business Details

            This is a multi-location business.

            Find a Location

            Fiserv, Inc. has 26 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Fiserv, Inc.

                600 Vel R. Phillips Ave Milwaukee, WI 53203

              • Fiserv

                3000 Riverchase Galleria Hoover, AL 35244-2315

              • Fiserv, Inc.

                19615 Russell Rd Kent, WA 98032-1115

              • Fiserv, Inc.

                455 S Gulph Rd Ste 405 Kng Of Prussa, PA 19406-3114

              • First Financial Management Corporation

                P.O. Box 1010 Oklahoma City, OK 73101

              Headquarters
              600 Vel R. Phillips Ave, Milwaukee, WI 53203
              BBB File Opened:
              12/1/1984
              Years in Business:
              40
              Business Started:
              1/1/1984
              Business Started Locally:
              1/1/1984
              Business Incorporated:
              2/19/1992
              Type of Entity:
              Corporation
              Alternate Business Name
              • BillMatrix
              • Clover
              • Money Network Cardholder Services
              Business Management
              • Nancy Whitt, Director, Regulatory Compliance
              • Michelle Viands, Client Relations
              Contact Information

              Principal

              • Melissa Mauk, Presidential Liaison
              • Nancy Whitt, Director, Regulatory Compliance

              Customer Contact

              • Melissa Mauk, Presidential Liaison
              • Barbara Lightfoot, Presidential Liaison
              • John Howard Jr., Presidential Liaison
              • Nancy Whitt, Director, Regulatory Compliance
              • Marshel Iman, Presidential Liaison
              • Angela Stottlemyer, Prsidential Liaison
              • Danielle High, Presidential Liaison
              • Michelle Viands, Client Relations
              • Theresa Uhler, Presidential Liaison
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              401 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/06/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Under the code of conduct, I have 90 days to cancel my service when they change the rate. They changed the rate on my July bill. Now they have sent a letter from a collections department company saying we owe them $2200, and no one will give me a straight answer as to who can send a letter to the lease company to say the service was canceled because of code of conduct. I have been going around and around with them for over two months and they keep saying someone from Loyalty will phone and they never do.
              Read More
              Read 400 More Complaints

              Customer Reviews

              128 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              B. L

              10/08/2024

              We called 3 times to cancel services and return merchandise. Each time we got the transfer game. Each time they had no record of the previous call and continue to bill us for machines we no longer use. Today we were told they could not guarantee we would receive a return label and we should simply ship back and keep the tracking number in case the machines are lost. When we receive shipping confirmation we then need to call and cancel the service. The fees are already a far cry from the best deal but the ability to cancel service when the contract is over and return their equipment is excessive. It clearly is all part of the game to continue billing for services not being used.

              Fiserv, Inc. Response

              10/10/2024

              Thank you for reaching out with the stated concerns. We would be happy to assist with closure of your merchant account but would need your account information in order to assist. Please email your merchant number, business name and request to cancel to ***********************************************************. 

              Please reference case number 13429731.

              Thank You, Fiserv

              Read 127 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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