Business ProfileforBK Home Inspections LLC

Bob was referred to be by my realtor, and I was very impressed with him (initially). He seemed to be very thorough and I left the inspection feeling great. I told several people that I'd highly recommend him. Unbeknownst to me, it was quite opposite. Since closing on my house a few days ago, I've had different professionals in for routine maintenance, (furnace + duct cleaning) plus a remodeling contractor and plumber. All have found concerning issues that in my opinion should have been caught. The furnace had a leak in one of the hoses, and the motor for one of the zones was frozen so wasn't operating, and heat was pouring into the basement from the pressure buildup. A 220 live wire was hanging in the attic. Mold and mildew was found in the basement that looked like the owner tried to cover with paint. He told me the cold water wasn't working at all in the utility tub so I hired a plumber to come out and fix it. Turns out the handle was put on backwards so it did indeed work. One of the bedroom walls is bowing due to moisture in the wall. Inspections aren't cheap which is why I'm also disappointed by what has been found. I will say Bob is a very nice guy, and takes the time to go through the report and answers any questions.

*****, Thanks for submitting your feedback. We are always looking for comments either positive or negative so we can improve our services. First a customers expectations should be set. It is humanly impossible to find every defect during a 3 hour inspection. No where do I advertise that nothing will be missed. We are "generalists" which means we are not necessarily a specialist in any field but after ******************************************************* your home. I always check zones for operation and they were working fine at time of inspection. If there was evidence of moisture in a wall, it would have been called for further evaluation. We don't claim to be a plumber but if a fixture is inoperable and leaking we recommend repair as necessary. If a furnace appears to be working fine, it is reported that way. We do our best and have the clients interest at heart. What you didn't list in your review is the laundry list of items that was reported in the inspection. We know we can't please everyone. Thanks again for your review.