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Find a Location

Kinex Medical Company, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKinex Medical Company, LLC

    Medical Equipment
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/27/2019

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kinex Medical Company, LLC specializes in orthopedic specialty medical equipment facilitating the delivery and billing of Durable Medical Equipment and Orthotics for acute, post acute and in-home rehabilitation following injury or surgery. 24 hour emergency service provider call 800-845-6364.

    Products & Services

    Continuous passive motion (CPM) equipment and related devices to aid in recovery.

    Business Details

    This is a multi-location business.

    Find a Location

    Kinex Medical Company, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1801 Airport Rd., Suite D, Waukesha, WI 53188-2477
      BBB File Opened:
      12/10/2004
      Years in Business:
      41
      Business Started:
      9/1/1983
      Business Started Locally:
      9/1/1983
      Business Incorporated:
      12/29/2000
      Accredited Since:
      11/27/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Kinex Medical
      Business Management
      • Leann Petrovic Wilhelm, Compliance Officer
      • Angela Waranka, Manager of Customer Relations
      Contact Information

      Principal

      • Leann Petrovic Wilhelm, Compliance Officer

      Customer Contact

      • Leann Petrovic Wilhelm, Compliance Officer
      • Angela Waranka, Manager of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (888) 845-3342
        Primary Fax

      Email Addresses

      Customer Complaints

      40 Customer Complaints

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      File a Complaint

      Customer Reviews

      37 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patrick B

      1 star

      11/12/2024

      BEWARE OF THIS COMPANY. The have direct relationships with physicians who are pushing these devises/machines on their patients. The 3 items we received were worth far less than the $250 payment demanded on delivery. Upon delivery, the patent has the option to have Kinex submit to their insurance under the false premise that if Insurance pays, they will refund the $250. This is not what happens. In our case, I payed the $250 and allowed Kinex to put this through our insurance and they received hundreds of additional dollars ($345 in our case). When I called they denied the refund of the $250 stating that the equipment cost was over $2,000 - lol. Bottom line is that they are delivering low cost equipment, pushing for the insurance and keeping all the proceeds. The items I received actually cost us and our insurance just shy of $600. No way I would have purchased this for that amount. Do yourself a favor and get the list of items the doctor recommends and look it up for yourself and determine if you need/want the products. In our case we only used one of the items however we were pushed by the surgeon to take this on outside of the medical/insurance. If you do decide to pay the $250 or whatever ("capped payment") they demand, please do not sign to have them to process through your insurance.

      Local BBB

      BBB Serving Wisconsin

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