Business ProfileforCollege Hunks Hauling Junk & Moving

I originally hired College Hunks for my moving date which was 6/30/2023. I called and scheduled them on 5/30/23 and put down a deposit of $125.00. The customer service had the wrong date and time when I spoke with her. I had to make the correction because it was 6/30 not 5/30. Once this was corrected, I found out that my move had to be placed on hold due to pending layoffs with my job. I cancelled my move the very next day - 5/31 with a confirmation # of ******* and the customer service person told me that I would get my deposit refunded back of $125.00 because I cancelled within the correct timeframe. I still have not received my deposit credited back to my credit card. I have called College Hunks customer service over 10 times to try and get this resolved. I even drove over to the address provided on the website and there is no office. I am trying to get this resolved as soon as possible and I would appreciate help from the BBB to get this resolved and for me to get my deposit of $125.00 back as promised every time I speak to the customer service office. I have yet to receive a call back and it is very frustrating. I would appreciate any help you can provide to me in order to get this resolved. Thank you.