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          Find a Location

          Modern Renovations has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Modern Renovations

              808 N Queen St Martinsburg, WV 25404-3543

              BBB Accredited Business

            • Modern Renovations

              151 N Washington St Greencastle, PA 17225-1231

              BBB Accredited Business

            • Modern Renovations

              2400 Valley Ave Ste 6 Winchester, VA 22601-6458

              BBB Accredited Business

            • Modern Renovations

              5100 Buckeystown Pike Ste 250 Suite 250 Frederick, MD 21704-8344

            Business ProfileModern Renovations

            Roofing Contractors
            Multi Location Business
            BBB accredited business

            Contact Information

            808 N Queen St

            Martinsburg, WV 25404-3543

            Get Directions
            Visit Website
            (304) 596-1339

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/15/2017

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Roofing Contractor, Siding & Window Replacement, Gutter Installation

            Business Details

            This is a multi-location business.

            Find a Location

            Modern Renovations has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Modern Renovations

                808 N Queen St Martinsburg, WV 25404-3543

                BBB Accredited Business

              • Modern Renovations

                151 N Washington St Greencastle, PA 17225-1231

                BBB Accredited Business

              • Modern Renovations

                2400 Valley Ave Ste 6 Winchester, VA 22601-6458

                BBB Accredited Business

              • Modern Renovations

                5100 Buckeystown Pike Ste 250 Suite 250 Frederick, MD 21704-8344

              Location of This Business
              808 N Queen St, Martinsburg, WV 25404-3543
              BBB File Opened:
              6/15/2017
              Years in Business:
              7
              Business Started:
              12/21/2016
              Business Incorporated:
              12/21/2016
              Accredited Since:
              9/15/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of WV055761 for this business, issued by Department of Commerce-WV. The expiration date of this license is 1/15/2025.

              These agencies may include:

              Department of Commerce-WV

              74B Building 6, Capitol Complex

              Charleston WV 25305

              (304) 558-7890

              Fax: (304) 5582415

              https://www.wvlabor.org/

              BBB records show a license number of 136269 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

              These agencies may include:

              Department of Labor, Licensing and Regulation (DLLR)-MD

              500 N. Calvert Street, Room 308

              Baltimore MD 21202

              (410) 230-6231

              https://www.dllr.maryland.gov/license

              BBB records show a license number of 2705167869 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 4/30/2026.

              These agencies may include:

              Department of Professional and Occupational Regulation (DPOR)-VA

              9960 Mayland Drive, Suite 400

              Henrico VA 23233

              (804) 367-8500

              https://www.dpor.virginia.gov/

              BBB records show a license number of PA141943 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 6/12/2025.

              These agencies may include:

              Office of the Attorney General-PA

              Strawberry Square, 14th Floor

              Harrisburg PA 17120

              (800) 441-2555

              https://www.attorneygeneral.gov/

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Modern Renovations LLC
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Shawn Wolford, Member/Manager
              Contact Information

              Principal

              • Mr. Shawn Wolford, Member/Manager

              Customer Contact

              • Mr. Shawn Wolford, Member/Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/24/2023

              Complaint Type:
              Order Issues
              Status:
              Answered
              I contacted Modern Renovations to get an estimate on a new roof. They sold me on a corrugated metal roof. I signed a legal contract with them. They told me my roof would be installed in 2-3 weeks and they would get the paperwork done asap due to active leaking. They stated for over s month they were waiting on the permit. When I contacted the Jefferson County permit office they said no permit application was filed with them. I had to get the paperwork from them and file for the permit myself. The paperwork for a permit they gave me stated "truss work" was being done when there was no truss work. I had rafter work in a small corner section. That held up my permit for over 2 months before it was straighten out. The week prior to this on Friday, ****** the office manager told me everything was a go and the install would be the following week. The following week the permit office told me my permit was not yet approved because they could only do standing seam on my roof due to half the roof has a pitch of less than 3/12 and per the 2018 building code the roof would have to be at least 3/12 to use corrugated metal. I called them and ****** left on vacation and didnt even tell me. She lied to get me off the phone and knew the following week she wouldnt be there anyway to hear me. They refused to use the correct metal at the same price they quoted me and wanted thousands more when I have so much water damage because of them. This process got drug out for months due to their incompetence. They canceled my contract until they realized they already had the metal for my roof. Then they said they would lift my roof to meet the requirements and not cancel my contract. Then after 2 weeks they canceled my contract again without reason. I'm guessing because they were able to offload the metal for my roof to avoid any loss. They should not be able to break a legal contract.
              Read More
              Read 3 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gail T

              10/03/2024

              Modern renovations do not stand behind their gutter work and do not install the correct size gutters on a house. Very disappointed. I had to get a professional company today to install proper sized gutters for my house. ****** inspected them and said they were ok but gutters that they installed caused water to come in my basement. Actually one star was rating them too highly.

              Modern Renovations Response

              10/08/2024

              Hello, Mrs. **** *****. As you know, we installed 65 linear feet of 5-inch gutter on two sides of your house last year to match the rest of the 5inch gutter on the entire house, and during our inspection after the recent storm, I can confirm that everything was in excellent condition. Given the severity of that storm, I truly believe that even if you had opted for 6-inch gutters, the overflow would likely have been the same, as the volume of water exceeded the capacity of any standard gutter ********* primary goal is to ensure that you receive value for your investment, and I did not feel it was right to recommend a new installation when your current system was performing adequately. We did not feel right charging you for something that we felt was unnecessary. At that time, you told me thank you for being honest with you and that you appreciated that.I understand that this may not have been the response you were hoping for. Please know that our goal is always to ensure the satisfaction of our customers, and we strive to provide honest assessments based on our expertise and experience.
              Read 4 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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