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            Business ProfileRoyal Flush Plumbing Heating and AC

            Plumber

            Contact Information

            429 S Front St

            Wheeling, WV 26003-2041

            (304) 551-4225

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            429 S Front St, Wheeling, WV 26003-2041
            BBB File Opened:
            10/4/2016
            Business Management
            • Brian Dunfee, Owner
            Contact Information

            Principal

            • Brian Dunfee, Owner

            Customer Contact

            • Brian Dunfee, Owner
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            Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Clarissa B

            11/01/2023

            I've had a HORRIBLE experience with this company. I originally hired them for a plumbing issue and they told me to they do more Heating and Air than plumbing. They said that they could put in a new furnace and heat pump for the half the cost of other companies. It took them almost 2 months to get it completely installed. During this process, I was without heat for 3 weeks. They said they couldn't hook up the heat pump until it was at least 75 degrees outside. So last year I spent $2,200 in propane because the heat pump was not hooked up yet. I told them immediately that after install, i was having issues with the thermostat. It was short cycling every time it got down to 35 degrees. Brian told me that he did not know much about heat pumps and doesn't know what's wrong with the thermostat but he would call his buddy and have him walk him through it. This was back in February and still has not come by to try to fix it. Brian and Chaz are very nice people, but are terrible about communicating and resolving the issue. I have been forced to seek another company for help.

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