Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

No Payne Roofing Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNo Payne Roofing Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2017

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Calgary Roofers | We are a group of skilled Calgary roofing experts who have a huge range of experience and expertise. Our expert and capable team is hardworking and highly motivated and demonstrates a high degree of professionalism.
    No Payne Roofing intends to make your roofing experience as unproblematic as possible. That’s why our technicians will give you complete assurance on roof waterproofing and roof shingle installation.

    Products & Services

    Attic Insulation Top-up, Chimney Repair, Gutter Cleaning Services, Insulation Top, Roof Snow Removal, Roofing Services, Siding Repair, Skylights Installation, Soffit and Fascia Installation

    Business Details

    Location of This Business
    Calgary, AB T2B 2T4
    BBB File Opened:
    28/10/2013
    Years in Business:
    12
    Business Started:
    6/1/2012
    Business Incorporated:
    6/1/2012
    Accredited Since:
    3/1/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mike Payne, Owner
    Contact Information

    Principal

    • Mike Payne, Owner

    Customer Contact

    • Mike Payne, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DAVE M

    1 star

    17/09/2024

    NO PAYNE ROOFING INSTALLED SHINGLES AND REPLACED SOME FLASHING ON OUR HOME IN SEPT OF 2020. IN SEPT OF 2021 THERE WAS A MAJOR LEAK WHEN IT RAINED. **** SENT HIS EMPLOYEE TO REPAIR IT AND I BELIEVE IT WORKED FOR A WHILE UNTIL IT STARTED LEAKING IN THE EXACT SAME SPOT AGAIN IN MAY OF 2024. **** SENT EMPLOYEES MULTIPLE TIMES TO TRY AND FIX THE ISSUE BUT THEY DID NOT AND THE ROOF CONTINUED TO LEAK EVERY TIME IT RAINED FROM MAY 2024 TO THE END OF JULY 2024 WHEN I HIRED ANOTHER ROOFING COMPANY THAT ACTUALLY FIXED THE ROOF. NOW IT HAS RAINED MULTIPLE TIMES AND THERE HAS BEEN NO ISSUE. I ALSO RECEIVED A REPORT FROM THE ROOFER I HIRED THAT OUTLINES WHAT THE ISSUE WAS AND THAT IT WAS A RESULT OF THE POOR WORKMANSHIP OF NO PAYNE ROOFING. OUR TENANTS HAD THE HASTLE OF LIVING IN A HOME THAT LEAKS AND HAD BIG HOLE IN THE CELING AND A LEAKING ROOF FOR 3 MONTHS BECAUSE **** REFUSED TO TAKE RESPONSIBILITY. THE FULL REPAIR WAS COMPLETED ON AUG 1, 2024 WE BOUGHT THE HOUSE IN 2014 AND THERE WERE ZERO LEAKS IN THE ROOF ANYWHERE WE HAD THE ROOF REPLACED AND IT LEAKED LESS THAN A YEAR LATER THEN AGAIN IN THE EXACT SAME SPOT. I REPAIRED THE CEILING THE FIRST TIME AT MY EXPENSE AND WAS NOT COMPENSATED FOR IT BUT I LET IT GO BUT THIS TIME **** PAYNE HAS REFUSED TO BE REASONABLE AND REPAIR HIS MISTAKES. HE HAS CONSTANTLY BLAMED THE LEAK ON WINDOWS THAT HAVE NEVER LEAKED. THE WINDOWS HAVE CONDENSATION ON THEM WHEN IT IS COLD BUT THE ONLY TIME THERE WAS WATHER POURING FROM THE CEILING WAS WHEN IT WAS RAINING AND THAT STOPPED AS SOON AS I HAD THE NEW ROOFER FIX THE ROOF. THEY DID NOT TOUCH THE WINDOWS AND THERE HAS BEEN A LOT OF RAIN SINCE IT WAS REPAIRED AND THERE HAS BEEN ZERO ISSUES. ALSO THE WINDOW SILS ARE COMPLETELY DRY NOW AND WHEN WATER WAS POURING OUT OF THE CEILING SO IT IS NOT POSSIBLE FOR THE PROBLEM TO BE THE WINDOWS. I HAVE RECEIPTS, PHOTOS, VIDEO AND A REPORT PROVING NO PAYNE ROOFING WAS NEGLIGENT AND DID NOT INSTALL THE ROOF PROPERLY WHICH RESULTED IN THE LEAK AND DAMAGE

    Local BBB

    BBB Alberta and East Kootenay

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.