Business ProfileforQtrex International

Complaint against Qtrex International Shipping I shipped an 8 foot skid together with a jumbo box and a saw to Guyana in May 2022. I was told by the CEO HARDAT L. that my consignment will arrive in 6-8 weeks time. I travelled to Guyana in The first week of July and stayed on until first week of September and my shipment did not arrive. I lost two months of earnings waiting on the shipment ( approx shipment value in excess of 20 thousand dollars). On my return to Canada, I spoke to Mr. L. and he told me that the shipment got delayed in Kingston Jamaica but he is going to keep everything in his in bond facility until I go back to Guyana. In April of 2023, I called Mr L. and advised him that I will be going to Guyana in May. He assured me that everything is in his facility and that they will not charge me storage. I visited Qtrex local office in Guyana to clear my stuff with customs. To my horror, I was told that the shipment was already cleared. I did not authorize anyone to clear same. They refused to give me a statement that my consignment is gone I.e cleared already. I made contact with Mr. L.  and he told me that as soon as shipments arrive in Guyana, they belong to Government and he is no longer accountable for them.. He has been giving me the royal push around. I eventually asked him for the name and address his manager at the time when my goods was cleared and he refused and continues to refuse. I think he should be investigated and if necessary, revoke his warehouse licence.