Business ProfileforPathway Hyundai

ZERO stars is too much. Brutal customer service from this dealership. Initially bought a Ioniq Hybrid that was serviced at Pathway. With just under 95,000km, the car stopped working. Brought for service, after 1 month of changing parts, still nothing was found as the cause. With the warranty ending I decided to take a hit on selling the car to get a new vehicle. Went for the 2022 Tucson Hybrid. BIG MISTAKE! Had a class 4 hitch installed. Problems with the hitch wires started immediately. It would not work. Told them about the issue and was told I didn't know how to use it. Tech inspected and said all was working. I went into the shop and low and behold, it was NOT working! Replaced something and issue was fixed. That same winter, approx 20,000km on the car, the Electronic parking break sensor light in the dash popped up. Towed to Pathway, "fixed" and got the car back only to have the issue persist. Towed it back 3x. Finally changed the *** completely after telling me it was fixed the first time.Fast forward to now... 80,000km. Rear turning light not working, burnt bulb right? Nope! The fan for the radiator turns on AFTER the car is turned off until the battery dies. Bring it in to get looked at, they can't figure out the issue after 2 weeks. I had to ask if there were recalls, to which I was told no. Then 5 minutes later, was told there were 3 and their system for checking recalls was not working when they initially checked. While waiting in waiting room, saw there were trailer wiring issues for similar Hyundai Hybrid vehicles causing electrical issues. This was a ****** search. Brought it up to them and THEN they looked into that part and it was found to be faulty. 2 weeks later, after multiple "calls" to Hyundai "high tech" issue has yet to be diagnosed. BUT, get this, there are no faults anymore and I will be getting my car back. They have no clue, no fix but the codes are gone so all is good! Guess it will be towed again in the near future. BRUTAL