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          Find a Location

          belairdirect has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • belairdirect

              1100 - 700 University Ave Toronto, ON M5G 0A2

            • belairdirect

              400-2255 Sheppard Ave E North York, ON M2J 4Y1

            • belairdirect

              7101 rue Jean-Talon Est bureau 300 Anjou, QC H1M 3T6

            Business Profilebelairdirect

            Insurance Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1100 - 700 University Ave

            Toronto, ON M5G 0A2

            Get Directions
            Visit Website
            (416) 250-6363

            Customer Reviews

            1.1/5

            Average of 58 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            74 complaints closed in last 3 years

            34 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 69

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            belairdirect has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • belairdirect

                1100 - 700 University Ave Toronto, ON M5G 0A2

              • belairdirect

                400-2255 Sheppard Ave E North York, ON M2J 4Y1

              • belairdirect

                7101 rue Jean-Talon Est bureau 300 Anjou, QC H1M 3T6

              Headquarters
              1100 - 700 University Ave, Toronto, ON M5G 0A2
              BBB File Opened:
              19/7/2001
              Years in Business:
              69
              Business Started:
              1/1/1955
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Belair Insurance Company Inc.
              Business Management
              • Mrs. Vicki Lisitsas, Manager of Operations
              Contact Information

              Principal

              • Mrs. Vicki Lisitsas, Manager of Operations

              Customer Contact

              • Mrs. Vicki Lisitsas, Manager of Operations
              Additional Contact Information

              Fax Numbers

              • (416) 250-0999
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              74 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/11/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              An unauthorized withdrawal of money came out of my Business Chequings account Oct 31 from Belair insurance. Today I spoke to a representative on the phone that said the money was withdrawn due a residential insurance charge for person not part of my business. Their advice was to get the individual to cancel that insurance (someone I do not know) as they are authorized to use my account since they have my info….i did not give them my info nor give permission to withdraw funds, and they still refuse to return the money or stop withdrawal from my account!
              Read More
              Read 73 More Complaints

              Customer Reviews

              58 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Paulette L

              14/11/2024

              I received an invitation to enrol in automerit. It indicated that all I needed to do was install the belair app on my phone. I was unable to enrol directly on the app. Automerit did not show up on the app. Several phone calls and chats later, an agent finally enrolled me. Belair should advise policyholders of the procedure and streamline the enrolment process.

              belairdirect Response

              19/11/2024

              Thank you for taking the time to express your concerns to us. We appreciate your feedback and apologize for any inconveniences that occurred.

              We have reviewed your enrollment journey on the Automerit program. The confusion with the enrollment was mainly caused due to a shared cellphone number and email address. We have taken the measures of coaching the agents involved based on your feedback to ensure the Automerit enrollment is as seamless as possible.

              We continually strive to improve on our customer service and your comments are invaluable in helping us achieve our goals.
              Read 57 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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