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          Greenway KIA of Riverchase has 1 locations, listed below.

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            Business ProfileGreenway KIA of Riverchase

            New Car Dealers
            BBB accredited business

            Contact Information

            2200 Pelham Pkwy

            Pelham, AL 35124-1374

            Get Directions
            Visit Website
            (205) 987-6518

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            Customer Reviews

            1.06/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            41 complaints closed in last 3 years

            13 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/19/2013

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on information provided, this company is a new KIA automobile dealership, sales pre-owned vehicles, offers auto repair and service, KIA parts, etc.

            Business Details

            Location of This Business
            2200 Pelham Pkwy, Pelham, AL 35124-1374
            BBB File Opened:
            8/15/2009
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Started Locally:
            1/1/2005
            Date of New Ownership:
            10/1/2012
            Business Incorporated:
            3/26/2008
            Accredited Since:
            9/19/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 16049854938657 for this business, issued by Alabama Department of Revenue

            These agencies may include:

            Alabama Department of Revenue

            50 N Ripley St

            Montgomery AL 36130

            (334) 242-1170

            Type of Entity:
            Corporation
            Alternate Business Name
            • Birmingham Auto Acquisitions, Inc.
            Business Management
            • Mr. Mario King, Owner
            • Benjamin Noe, General Sales Manager
            Contact Information

            Principal

            • Mr. Mario King, Owner

            Customer Contact

            • Mr. Mario King, Owner
            Additional Contact Information

            Fax Numbers

            • (205) 987-6521
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            41 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/07/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I was never told or agreed to an extended warranty or road side service added to my sales contract. When I spoke to the finance lead he told me they added it because they had given me more for my trade however I never agreed to this and he told me it was assumed. They added $4,000 to my final price. Both are optional and can be canceled by the dealership. I want these removed completely I dont need them. I am trying to avoid filing a civil suit or criminal suit for deceptive practices. If they did this to me they have probably done this to several more or they are waiting for a time period to clear for there bonuses before responding to me. I have called several times and was told I would be contacted back but have yet too.
            Read More
            Read 40 More Complaints

            Customer Reviews

            18 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brianna J

            10/16/2024

            I have attempted to reach management about this matter for weeks. The manager I spoke with was very nonchalant to my concerns. My car was dropped off to this dealership on 09/23/2024. I called repeatedly - no updates. Called 10/10/24 and someone told me it needed spark plugs, ********* & could not explain but stated a manager would call me back. No call back, I called back to be told no records of the info I was provided then later told it was the battery. Sent someone to pickup my car on 10/14/24 to be told it was the alternator. Mechanic has my car and none of what they told me was correct after having my car for THREE weeks! THREE WEEKS no communication from them, no returned calls or texts back. My head gasket is blown per a licensed mechanic so none of what was advised or in my paperwork is a correct diagnosis of my vehicle! So to charge me $250 for a diagnostics test and to not provide a true accurate diagnosis is unbelievable! My car is older so I truly feel that had my car been a newer **** I would not have been treated so poorly.
            Read 17 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

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            BBB Reports On

            BBB reports on known marketplace practices.

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