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          Find a Location

          ABF Freight has 73 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileABF Freight

            Motor Freight Trucking
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            This company is a subsidiary of ArcBest Corporation.
            See all additional business information

            Contact Information

            3801 Old Greenwood Road

            Fort Smith, AR 72903

            Get Directions
            Visit Website
            (479) 785-6000

            Customer Reviews

            2/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 101

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            ABF Freight®, an ArcBest company, is one of the nation’s largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries.

            Products & Services

            ABF Freight®, an ArcBest company, is one of the nation’s largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. 

            Business Details

            This is a multi-location business.

            Find a Location

            ABF Freight has 73 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3801 Old Greenwood Road, Fort Smith, AR 72903
              BBB File Opened:
              8/25/1994
              Years in Business:
              101
              Business Started:
              9/1/1923
              Business Incorporated:
              5/21/1982
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • ABF Freight System, Inc.
              Business Management
              • Ms. Brooke Devine, Reputation Management Specialist
              Contact Information

              Principal

              • Mr. Dan Hill, Director, Cargo Claims & Prevention

              Customer Contact

              • Ms. Autumnn Mahar, Director, External Communications and Public Relations
              • Ms. Brooke Devine, Reputation Management Specialist
              • Mr. Dan Hill, Director, Cargo Claims & Prevention
              Additional Contact Information

              Fax Numbers

              • (479) 785-8800
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/24/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I used this company to ship a race car motor, during shipping it got damaged not a phone call, email or any communication was made to me. They re wrapped the motor to hide the very obvious damage and when it got dropped off we opened it up and noticed the damage I filed a claim and was then told $45 dollars was all they would give me for over 5 grand in damage. It’s very frustrating and concerning that the damage was done while my product was in there care and the unethical actions to not only try and cover the damage but to refuse they did anything wrong and then insult me with a $45 refund is not acceptable.
              Read More
              Read 19 More Complaints

              Customer Reviews

              23 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dennis L

              11/01/2024

              Have been promised delivery for eight days and now on day eight been put off agin till day eleven. This is a circus run company. Will tell suppliers of my great experience with this freight company.

              ABF Freight Response

              11/04/2024

              Hi, Dennis. We're sorry to hear about the delay you are experiencing. This isn't what we want or expect from our customers, and we value the opportunity to address your concerns. Would you mind sharing your PRO number with us along with any additional information at social@arcb.com so our team can review and follow up with leaders in the area?
              Read 22 More Customer Reviews

              Local BBB

              BBB Serving Arkansas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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